Hotel bar was only cash only when we got there on Friday night, hardly any between us. 2 of the draught lager were off leaving just expensive bottles. Heating wasn't working bedrooms were very cold. Radiators were turned off. Showers in mornings sat and sun were just warm no where near hot. The sat night after having a family day scattering grandmas ashes family came back at 6pm to have a drink together only to find bar closed and all public rooms locked. We phoned the number on the wall to be told no one would be coming back to open up they had gone home for the day. Unbelievable for £130 a night hotel. We ended up having to go to garage buy a few drinks and drink them in one of the bedrooms with the water glasses. Hotel was clean on the face of it but don't move anything. Bed had springs poking up. I don't normally leave comments as am easily pleased how ever this time family weekend was good but hotel was terrible. I have not known service like it in a hotel of this price. Felt more like a cold B&B where breakfast isn't included.
James
2024 年 3 月入住 2 晚
2/10 糟糕
Gary
商务旅客
2024年03月4日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Poor Could do better
The hotel was advertised with a restaurant and bar. When I arrived at 8:30 pm, the place was in darkness. I’d rather abrupt woman came to the door and said she was just about to leave my key in a box. I asked about the restaurant and bar She said they were closed now because nobody was in
I always book with these facilities because I need them after a long day on the road. The room was actually very nice but the situation with the catering facility is unacceptable. I understand but the licensing trade is struggling at the moment and I understand if a local pub shut at 10 if there is nobody in, but this is not acceptable in a hotel. If they want to operate as a bed and Break, they should say so and it would actually be quite good value, but if they are advertising restaurant and bar, they should be open until a reasonable hour, and at least until every guest has checked in.
Gary
2024 年 2 月入住 1 晚
10/10 超赞
Simon
2024年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Simon
2024 年 2 月入住 2 晚
6/10 一般
Aaron
2024年02月25日
满意:员工和服务
The room was incredibly small and very tired. The staff was friendly and helpful. The bed was comfortable. The rooms could just stand an upgrade. Be prepared for a tiny tiny space. Breakfast was good. Had an omelette. It was tasty.
Aaron
2024 年 2 月入住 2 晚
8/10 还可以
a
商务旅客
2024年02月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
a
2024 年 2 月入住 1 晚
4/10 很差
Susanne
2024年01月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Susanne
2024 年 1 月入住 1 晚
6/10 一般
Kevin
与配偶出行
2024年01月25日
不满意:住宿条件和设施
Needs a deep clean! Carpets grubby, issues with plumbing, dirty bathroom (grime and stained sealants). Staff obviously don't care. Wouldn't stay here again.