San Juan DiVine Spa Hotels

"Check in was horrible. The stafff didn’t seem to know what they were doing. It took an hour to check in."

"Poor room maintenance"

"The community was great. Felt very safe. Very walkable. Great location, however was over an hour drive from the airport which was unexpected. Hector was the most responsive host ever. Highly recommend him. Property was much as expected. He warned us of steps (3 60 women) so we were prepared. Furniture could be updated. It’s not so comfortable, but then again, it is a vacation spot. Directions provided were spot on. Pool area was great, as was the beach which is basically across the street. Overall a very nice trip."

"The house had the bathrooms and space. There were not enough glasses, so we had to purchase more. There are no extra blankets (save one throw). The kitchen was very clean, but the couches had not been moved in the tv room and in necessity of having to locate a toy, I discovered a pile of old chips, chip bag, gross gummy, a dirty sock, and a chicken bone. There was sand on the floors of some of the bedrooms. Bathrooms were clean. There were no instructions left on site regarding internet linkage, air conditioning operation, trash protocols, location of the "private beach" and how to access it, and other important information. It took several frantic phone calls the day before we were all to arrive to get the actual physical address, how to get through the two guard gates, and to get the lock box number. Once in the house it took further phone calls/texts to get the wifi info. The worst thing about this property was the noise in the early morning - pre 7AM. Leaf blowers, lawn mowers, and weed whackers were routinely (almost daily) utilized by crews on the development. I think there was only one morning when we were not awakened in this manner of the 6 nights we were there. The pool was easily accessible from this property and was great for the kids. We never located the "private beach", but drove to many wonderful ones quite easily. I think this did not live up to the photos."

"We had the opportunity to stay at this property the week prior to Easter. First visit to PR and this property in Dorado was the perfect location. Close to lots of restaurants, grocery shopping and access to north shore beaches.We stayed with 4 adults and 4 teens and there was plenty of room for everyone. The house was clean, the kitchen had everything we needed, we loved having a washer dryer on property. Each room has high functioning AC which in important given that this unit has 3 floors. There’s a very nice outdoor covered patio area where we loved to sit in the evenings or to have breakfast. There is a pickleball, tennis and basketball courts as well as pool close in the Villa complex. Overall we loved the experience, our host Ricardo couldn’t have been more friendly, responsive and accommodating. We highly recommend this property for anyone looking for a great experience in Dorado."

"Great location in a quiet neighborhood for a family vacation. Close to beach and restaurants. The pool is an added bonus as well as the beach chairs, umbrellas and cooler. "

"We had a leak outside the Villa and we contacted the owner however it still wasn’t fixed by the time we left. Took a very long time for the owner to get back with us! "

"The place was great for large groups, with a large number of rooms. Everything seemed as described, nothing fancy and everything in working order. Even had a nice roof deck. We were spending most of the time out and about, so it was a great place to come back to at night and rest. Most importantly, AC was cold and the neighborhood seemed safe. Guards were helpful. "

"Everything was accurately advertised with this property. Safe neighborhood, and close to the beach. Very clean, and was pleasantly surprised with the beach gear that they had for us to borrow during our stay. "