“Peter the manager has a great team, too many to mention by name, but they all made you very welcome and were all extremely friendly. The rooms were spacious and well equipped and the sense of privacy and peacefulness was prominent. Thank you all so much for making our holiday complete.”
“Peter the manager has a great team, too many to mention by name, but they all made you very welcome and were all extremely friendly. The rooms were spacious and well equipped and the sense of privacy and peacefulness was prominent. Thank you all so much for making our holiday complete.”
“The receptionist, I believe her name was Tricia, is very communicative, warm, and inviting. Their service was excellent, we had a great time there, and I would definitely recommend it and return.”
“The receptionist, I believe her name was Tricia, is very communicative, warm, and inviting. Their service was excellent, we had a great time there, and I would definitely recommend it and return.”
“This place does not offer what they advertise. Contact number is not Kenyan. Very poor communication when eventually comtacted. Shared toilet and showeroom - which was unaware of when booking. Room not cleaned during stay and had to request clean towels. Kitchen area poorly maintained. Noisy at times too due to layout.”
“This place does not offer what they advertise. Contact number is not Kenyan. Very poor communication when eventually comtacted. Shared toilet and showeroom - which was unaware of when booking. Room not cleaned during stay and had to request clean towels. Kitchen area poorly maintained. Noisy at times too due to layout.”
“The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but……
“The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but……
“Hotels.com did not even have the rightful owners on the platform. Some other agency had put this property on the platform. I had to scramble and get a different booking because on arrival at the property I found out that the property was unsuitable for habitation and was going through a renovation!!”
“Hotels.com did not even have the rightful owners on the platform. Some other agency had put this property on the platform. I had to scramble and get a different booking because on arrival at the property I found out that the property was unsuitable for habitation and was going through a renovation!!”