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“The location is a bit away from the town center, but the two level outdoor onsen is amazing. We experienced an issue about the air-conditioners; luckily, with the help of Takeshima san who is proactive and understanding, it’s solved.”

“There was a group of young man that were around the entrance into the hotel. It made me very uncomfortable. The night staff wasn't stationed at the desk and I had to call them for help. The shower could have been cleaner there was black hair on the upper area of the shower and it made me wonder what else had been missed.”

“There was no breakfast, there was blood splattered on our bathroom doors, spilt food”

“The office and kitchen staff seemed to feel as if you were an imposition rather than a customer/guest. The housekeeping staff were friendly and helpful .”

“Excellent staff, amazing views and clean rooms”

“The guys at the front desk were very nice and the room was very quiet.”

“Staff were helpful and friendly, especially Pria at the front desk. Breakfast was great, lots of variety. Pool was fun and clean for the kids. Clean and comfortable, overall a good little hotel experience.”