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"Clean room and always a great buffet. "

"we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips. "

"Nice and peaceful atmosphere with excellent service by nice people."

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"The staff were outstanding. They were very attentive and focused on the guests, anticipating what wse needed."

"Awesome onsen facility and hotel meals! "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"駐車時に失敗して時間がかかってしまったのですが、スタッフさんが素晴らしい対応をしてくださり、さらには出勤していないスタッフさん達も来てくださり、無駄なお金がかからず助かりました。本当に感謝しています。"

"onsen, view in dining area and monorail. Personel extraordinarily competent"