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Reviews of Days Inn by Wyndham Dover Downtown

2 out of 5
Days Inn by Wyndham Dover Downtown
272 N Dupont Hwy, Dover, DE

Reviews

4.4
Rating 10 - Excellent. 64 out of 1006 reviews" "
Rating 8 - Good. 108 out of 1006 reviews" "
Rating 6 - Okay. 193 out of 1006 reviews" "
Rating 4 - Poor. 231 out of 1006 reviews" "
Rating 2 - Terrible. 410 out of 1006 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sherry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Non-smoking room had burn mark on sheet. Shower was dirty and faucet was about to fall off. TV didn't work.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ann

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty, furniture falling apart, breakfast was a joke (toast, cold coffee, fruit), employees that didn't speak English or had to use an app on phone to translate, we asked for our money back didn't get it, had to stay because it was race weekend no other rooms available. No toilet paper in rooms had to ask in lobby, had coffee pot no coffee, floors weren't clean anywhere, the sign was falling apart, the gym wasn't open look in window was an unusable room that had some equipment but paint cans all over the floor, paid for a queen size bed got a full-size bed, had dirty sheets, the parking lot had garbage all over the place, TV had problems with remote also had a remote that didn't belong with the TV. I guess they make ends meet but housing the homeless. For a name brand it was the pits, should be shut down because it is a health hazard and gives Wyndham a bad name. I suggest that we should get a full refund from Expedia, Wyndham and a written apologize. I've stayed at Wyndham hotels before but nothing like this one. I will never stay at a Wyndham hotel again.
Stayed 3 nights in Apr 2024

2/10 Terrible

Edward

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Race and taken advantage of. Rooms falling apart dirty. Would not recommend here
Stayed 2 nights in Apr 2024

4/10 Poor

JACKIE

Room was dirty, tv did not work. In need of updatea
Stayed 2 nights in Apr 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water needs to be remolded
Stayed 1 night in Apr 2024

2/10 Terrible

Howard

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities
i did not stay long aftr the hiden fees came out.i will pay for my dog but it wasnt included in the price of the room and i had no more money to put out.
Stayed 2 nights in Apr 2024

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were in Frederica Delaware for a tournament this weekend, and hotel prices were greatly increased so we settled on this motel. The pictures online looked cute but this place is far from cute. Just beware, what you see online is not what you're getting. We probably would've left if it wasn't 10:30 pm when we finally arrived. We wouldn't stay again.
Stayed 1 night in Apr 2024

2/10 Terrible

Jami

Disliked: Cleanliness, staff & service, property conditions & facilities
This place should be lit on fire
Stayed 1 night in Apr 2024

2/10 Terrible

Kelly

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t even stay because of the smell and look.
Stayed 1 night in Apr 2024

6/10 Okay

john W

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
property is in need of a complete rehab!!
Stayed 4 nights in Mar 2024

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had trash on the outside empty boxes. We arrived late at night, the place was very dark. The toliet wouldnt flush and the water ran all night. There was no blanket just two thin sheets. Again this was a last minute stay and thankful I wont be going back.
Stayed 1 night in Mar 2024

2/10 Terrible

Frantz

Disliked: Cleanliness, staff & service, property conditions & facilities
This is no way that this hotel is a Days Inn chain hotel. This is crazy. Worst than a Third World Hotel. Broken doors, dirty sheets, dirty towels, No one at concierge when checking out. Only 3 customers in the entire hotel on a Saturday night .
Stayed 1 night in Feb 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Property conditions & facilities
Dirty room that smells dirty. Dirty cleaning rags left in room. Carpets stained and dirty. Room located in dark, unlighted area!!
Stayed 6 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Much better than the last hotel o stayed in
Stayed 2 nights in Dec 2023

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not anything like the picture's online. Burn holes on bed spread and was supposed to be a non smoking room. Door had trouble latching. Heater was not very warm and the filters had not been cleaned for a long time. Tv wouldn't come on and there was not a phone in room to call office.
Stayed 2 nights in Dec 2023

6/10 Okay

Daryl

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Michelle

Travelled with family
Book elsewhere
Most of the outlets did not work, it look forever for the shower to get hot, tried to contact the front desk and no one answered, and the TV remote volume didn’t work and the channel would change whenever you walked lasted the TV
Stayed 3 nights in Dec 2023

2/10 Terrible

Donald

Stayed 1 night in Dec 2023

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in and sign on counter said be back in 15 min. Man had already been waiting 10 min. 20 minutes later she came and no apology or nothing (by now there was 3 more people waiting). The room was clean, but it was a non-smoking room and there was a cigarette burn hole in sheet and burn stains on the tub plus a big burn spot in floor. Went to check out and again 15 min back sign and no one to be seen
Stayed 1 night in Dec 2023

4/10 Poor

Samuel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Was run down needs work
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was a Thanksgiving night, 11/23/23 check-in. When I got to my room there was no heat. Outside temp was mid 40's with overnight lows to be in low 30s I checked yo make sure the unit was plugged in. Returned to the office and was told twice the heat will not come on. Finally she changed me to another room. Before moving my possessions, I made sure there was heat in the room. Them I moved everything to the 2nd room. After getting settled I turned on the TV.. All that came on was a "No Signal" box that moved around the screen. I found that cable adapter cord behind the TV base on the TV table, unplugged. Plugged it and waited about 15 minutes for Direct TV to reinstall itself. Then a channel came on, Telemundo, the Spanish TV network. However the remote ONLY worked to turn TV on/off, Mute sound. NOTHING else worked. By this time it was nearly 10PM and, by coincidence, Telemundo was carrying the Thursday night NFL game, so I turned off the audio, got the audio on my iPhone and watched the game for awhile. Totally unsatisfactory, although the room and everything in it was clean and neat, although the bathroom, especially the toilet needs upgrading. The website indicates "full breakfast". Obviously a misstated "perk". anything but a full breakfast. Fortunately there was an excellent diner nearby for breakfast.
Stayed 1 night in Nov 2023

4/10 Poor

missale

Disliked: Staff & service, amenities, property conditions & facilities
Didn't like it at all. Have to change room
Stayed 1 night in Nov 2023

8/10 Good

Elaine

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Burned sheets, old soaps from previous guests stacked at the top of the bathtub.
Stayed 1 night in Nov 2023

6/10 Okay

Jaki

Stayed 3 nights in Nov 2023

2/10 Terrible

Jose

Stayed 1 night in Nov 2023

2/10 Terrible

Tiria

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying here, staff not professional, rooms dirty, drug addicts hanging out in the lot,
Stayed 1 night in Nov 2023

6/10 Okay

Victor

Stayed 2 nights in Nov 2023

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing got my money back
Stayed 3 nights in Nov 2023

2/10 Terrible

Micah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the property did not have working utilities in the room. When asked if we could get an alternative room, there was no cooperation. Can see how the process to get a refund would seem not worth the time and worry of finding another room; there are probably more people that have been taken advantage of. We left immediately and could not stay.
Stayed 1 night in Nov 2023

2/10 Terrible

BRETT

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and smelled of smoke tv did not Work Properly .
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Disliked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Tiria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

John

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend at all. The rooms are extremely dilapidated. There were bugs in the bathroom. The refrigerator made a continuous loud noise throughout the night so I didn’t sleep. The front door had a 1/2 inch gap underneath in which the cold air was coming through. The bed was creaking and lump sided.
Stayed 1 night in Nov 2023

6/10 Okay

Charles

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The shower wasn't cleaned and the heater fell apart and water was leaking
Stayed 1 night in Nov 2023

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities
There were bugs in my room!!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a non smoking room. The room had a stench of cigarette smoke. I talked with two other people who had rooms and they complained of the smoke as well. I went to get my money back and was told that they could not refund me because i booked thru Expedia. I just left and stayed with my son at his house
Stayed 1 night in Oct 2023

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Vincent

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting in the room did not work...dirt on the floor...tv was not working... poor bedding...the door was broken
Stayed 2 nights in Oct 2023

2/10 Terrible

Ralph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no maintenance-no tv workable
Stayed 1 night in Oct 2023

2/10 Terrible

La-Toya

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The vanity light was broken. No cots available room overall dirty we had to sleep in our clothes. The front desk was closed all night with a sign up that said they will be back in 15 mins…
Stayed 1 night in Oct 2023

6/10 Okay

Paula

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Taryn

Stayed 1 night in Oct 2023

2/10 Terrible

Alease

Disliked: Cleanliness, property conditions & facilities
Dirty towels, no amenities or very dirty (ice/water machine), smoke smelling room in non-smoking room, etc.....
Stayed 1 night in Oct 2023

2/10 Terrible

Verneta

Stayed 1 night in Oct 2023

2/10 Terrible

Daquan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023