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Reviews of Super 8 by Wyndham Dover

2 out of 5
Super 8 by Wyndham Dover
348 N Dupont Highway, Dover, DE

Reviews

5.0
Rating 10 - Excellent. 67 out of 745 reviews" "
Rating 8 - Good. 108 out of 745 reviews" "
Rating 6 - Okay. 156 out of 745 reviews" "
Rating 4 - Poor. 163 out of 745 reviews" "
Rating 2 - Terrible. 251 out of 745 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

BRITTANY

Travelled with family and small children
Liked: Cleanliness
very convenient for options to go out
Stayed 1 night in Apr 2024

4/10 Poor

Jan

Stayed 1 night in Apr 2024

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We went to three rooms to find a TV that worked
Stayed 1 night in Apr 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful. Dangerous area. Went to two separate rooms. First had a toilet that wasn’t working. Second room had a smoke alarm that was chirping. Do not go here.
Stayed 1 night in Apr 2024

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employee was great but this hotel is not for those looking for a good night peaceful sleep. Old and dirty in a sketchy area.
Stayed 1 night in Mar 2024

10/10 Excellent

Tameka

Stayed 3 nights in Dec 2023

2/10 Terrible

Vonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Lawrence, Binbrook

Stayed 2 nights in Dec 2023

10/10 Excellent

Obie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Sherril

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty and for the 4 nights i received no towels, no toilet papers or no one changed my room linens.
Stayed 3 nights in Nov 2023

2/10 Terrible

DeAnn

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The water was brown, BROWN! The first room they gave us the TV didn't work, not a big deal but you could see outside through a crack in the door. The room we were moved to had no microwave. The handy man was AMAZING but the check in staff was less than nice. There is no mention of a $50 deposit when booking and they won't let you check in without paying it despite not being told about it. We found out while checking in that they will rent by the hour if that tells you anything about them. Just stay away, it's a dump.
Response from SUPER 8 on 21 Nov 2023
SORRY YOU FELT THAT WAY ALL WILL BE LOOKED INTO THANK YOU FOR YOUR FEEDBACK

2/10 Terrible

Alexis

Business traveller, Travelled with partner
They have bed bugs
Stayed 1 night in Oct 2023
Response from Super 8 on 27 Nov 2023
Thank you for your feedback. Room was inspected for bed bugs there were no findings

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low Price, High Service
One of the best budget hotel's. Service there was better than most higher price Hotel's
Stayed 3 nights in Oct 2023
Response from SUPER 8 on 21 Nov 2023
THANK YOU FOR YOUR FEEDBACK

6/10 Okay

Fern

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is old and outdated. The rooms need to be renovated with new bathroom fixtures. The carpet is old and smells dirty. The bedspread were old and holes in them. The lamp and wall sockets had a short, you had to wiggle the plugs around in order for them to work.
Stayed 2 nights in Oct 2023
Response from Super 8 on 27 Nov 2023
Thanks for your feedback we will look into the situation and handle it accordingly

10/10 Excellent

freddie

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
The staff was good. I had four room and one room dirty and a couple of beds. The other room the bed was dirty
Stayed 2 nights in Oct 2023
Response from SUPER 8 on 21 Nov 2023
THANK YOU

8/10 Good

Glenise

Stayed 3 nights in Oct 2023
Response from SUPER 8 on 21 Nov 2023
THANK YOU FOR YOUR FEEDBACK

2/10 Terrible

Brandy, Wilmington

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was so dirty. I had to clean the entire bathroom!
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Perhaps not the best choice.
Overall the room did not appear to be very clean, though it may have been just due to everything being outdated. There were blood stains on one bed sheet and a hole burned through one bed cover. There were suspicious people hanging around and driving through the parking lot which made it feel unsafe. I did not stay there for the second night of the reservation due to this and I could not get refunded for that night.
Stayed 2 nights in Oct 2023
Response from Super 8 on 27 Nov 2023
Thank you for your feedback

2/10 Terrible

Chhoeun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Liked: Staff & service, room comfort
Disliked: Cleanliness
No toilet paper or soap
Stayed 1 night in Sep 2023
Response from Super 8 on 27 Nov 2023
Thank you for feedback

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like view of lake. Don't like permanent residents making place look trashy
Stayed 1 night in Sep 2023
Response from Hariett on 29 Sept 2023
Thank you for your feedback. We enjoyed having you as our guest. See you again

4/10 Poor

Stephanie

Stayed 2 nights in Sep 2023

2/10 Terrible

Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The price is good but the room was terrible unclean
Stayed 1 night in Sep 2023

4/10 Poor

Tyler

Liked: Staff & service
Disliked: Property conditions & facilities
Upon entering the room, I turn on the light and the first thing I see is a roach waking across the chair. I figured no big deal cause I’m only staying one night. Went in the bathroom and there were 2 DEAD roaches showing me that house cleaning did not bother to even clean the room. No one should stay here unless they have absolutely no choice. They also only had 2 flat ass pillows for a whole king sized bed. The only reason I gave 2 stars is because the staff was very nice and kind. Everything else at the hotel is garbage.
Stayed 1 night in Sep 2023

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t think twice just go somewhere else
Due to it being so late, my fiancé, and I slip in our clothes on top of the covers and wiped down everything. I’ve never ever experienced anything like this as the staff switch me into two rooms. Neither one of them was clean, nor sanitized this place needs a serious remodel and staffing change.
Stayed 1 night in Sep 2023

10/10 Excellent

Tariq, brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from super 8 on 29 Sept 2023
Thank you

10/10 Excellent

Ronald

Stayed 1 night in Sep 2023

2/10 Terrible

Dominic

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If i were traveling alone id be fine there but i had my 2 small children and a loaded vehicle from vacation, wasnt a chance we'd stay there. The non smoking room smelled dirty and like weed plus the parking lot has a liquor store in it.
Stayed 1 night in Sep 2023

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never still again ! Dirty sheets nasty used tissues on the floor, blood on the sheets and hair smell disgusting
Stayed 2 nights in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating
Stayed 1 night in Aug 2023

2/10 Terrible

Dino

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
READ THIS !!
1. Nobody was at the front desk when I arrived. It took me 20 minutes to find a Hotel employee. 2. The rude front desk person charged my credit card a $50 deposit on top of my room charge for what he called “incidentals.” Then wanted to hold on to my credit card until I checked out. 3. The room reeked of cigarettes and was filthy. I actually ended up sleeping in my car. Horrible, dirty broken down, dump.
Stayed 1 night in Aug 2023

8/10 Good

Dave

Travelled with partner
Liked: Staff & service
Clean room and bed nice customer service
Stayed 3 nights in Aug 2023

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DON'T STOP HERE!!!
This was the lowest point of my trip. One bed wasn't cleaned, there was what looked like blood spatter on the shower curtain, towel rack was hanging out of the wall, coffee maker (once we got one) was missing the basket to hold coffee pod, no coffee cups. There was duct tape over half of one light switch. The only reason I gave it such a good rating was because the staff was pleasant and did what they could. I chose this place because Wyndham USED to have a good name.... not anymore I guess.
Stayed 1 night in Aug 2023

6/10 Okay

Renee

Stayed 1 night in Jul 2023

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Obviously not fully tended to. There were ice cream sandwiches in the freezer which was unplugged. Items under bed. Toilet dirty. Noisy neighbors outside the door late, talking. No coffee pot, no cups….. I had to check for bugs under mattress just in case. Ugh. Please show some care and respect for your own business!
Stayed 1 night in Jul 2023

2/10 Terrible

Deborah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the tv wasn’t working he said he would come down never did
Stayed 6 nights in Jul 2023

4/10 Poor

Christine

We did not even go into our room. They’re were so many people hanging around in the area of the parking lot at 9:00 pm. We did not feel safe and did not stay. I would love to get a refund.
Stayed 1 night in Jul 2023

4/10 Poor

Robert

Stayed 2 nights in Jul 2023

2/10 Terrible

Bibi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room has no towels in the bathroom and the toilet bowl was dirty , the sink was running hot water only
Stayed 1 night in Jul 2023

8/10 Good

Vernon

Stayed 1 night in Jul 2023

10/10 Excellent

Gautam

Stayed 1 night in Jun 2023

2/10 Terrible

Martha

Stayed 1 night in Jun 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Rex

Disliked: Cleanliness, staff & service, property conditions & facilities
The place should be bulldozed! Language barrier at the desk. Non smoking room smells like a tobacco warehouse. 2nd room door wasn't,t working and no sheets on a “made” bed. I have slept in tents that were cleaner and more comfortable than this place! Litter all over grounds. Never again
Stayed 1 night in Jun 2023

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Jun 2023

2/10 Terrible

Letty

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I refused to check into the hotel due to the poor quality and condition of the property. Unclean, baron, attached to a liquor store in a strip mall. The front door is close to the main highway Dupont and very dark and dingy on the outside and inside. Wyndham should be ashamed to have their name associated with this property.
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Tina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken refrigerator, stained towels, roaches,toilet didnt flush, air conditioning broke.Dirty,Drawers dirty .No trash can.. This was the worst stay I ever had in a hotel..Staff was not friendly. When I told them things they ignore the situation. I hope they send me my deposit baxk.THE WORST HOTEL I EVER STAYED ON MY VACTION.
Stayed 1 night in Apr 2023

2/10 Terrible

Cheyenne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man upfront had to give me 3 different rooms it started out with the first room there were no blankets on the bed the bathroom was filthy and the toilet broken. The second room was only one bed and I paid for a double bed ( had my handicap son with me) the third room had no tv remote again filthy linen on the bed the toilet was stained black and this time there were dried up cockroaches on the walls if that wasnt bad enough when i went to go to sleep i found bed bugs all over my bed as well as cockroaches crawling. When proven to the front desk who came and observed these things i was told to leave and i wouldnt recieve a refund.
Stayed 1 night in Apr 2023