Dryden hotels from HK$544

"B"

"My room was next to the lobby and the staff was very loud all night and could not sleep. "

"The room was exactly as expected and very clean. The staff at check in was very friendly and helpful. Great experience. "

"This was the second time we stayed here. Everything and everyone was top notch. There was a lot people this last time. But you would not have known. So peaceful."

"Real nice "

"The room was clean, but the sink didn't drain. Bed was not comfortable, you could feel the springs. An hour prior to checkout a staff member opened the door, did not knock, and said hello and the left. I went to look who came by and I could see the lady walking down the hall. I wasn't about to shout down the hall to see what she needed. They also tack on an automatic charge of $16 per day at checkout. I've stayed here before and after the renovations. The cleanliness has not changed, but the character is gone. Honestly, it just felt like a standard chain hotel. I like to stay there because of the security, but after a staff member opened my door without knocking, I'll try a different hotel next time. I did notify them at checkout and about the sink, the response was dismissive."

"Complete failure by the front desk staff. Booked a room at 9:00 pm for late arrival. Arrived at the hotel and they were overbooked and there was no room available after I paid (non-refundable) through Expedia. Staff said there was nothing she could do. Absolutely refused to do anything for us. I called Expedia, who needed to confirm with the hotel before trying to cancel and book another room - front desk refused to answer the phone to speak with them for over an hour. At the same time, police were in and out arresting 2 people due to guns being displayed in their room. It was a crazy awful experience."

"I had to cancel reservation at the time of check-in because their pool and hot tub were closed- for 3 weeks! I had to find another accommodation same day. Would’ve been nice to get a call ahead of check-in to inform me of the facilities being closed. "

"We had a wonderful stay—everything was clean, comfortable, and well-organized. The staff were friendly and helpful, making the experience smooth from check-in to check-out. We truly enjoyed our time and would gladly stay here again."