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Crowne Plaza Festival City, an IHG Hotel
5.0 star property

Luxury Dubai hotel in Dubai Festival City with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Serves lunch, dinner and brunch
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Parking included
  • Hot tub
    Hot tub
  • Bar
    Bar
The price is HK$647
HK$835 total
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 388 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 355 sq ft
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 1292 sq ft
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 893 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 355 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 1 Single Bed

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9.2 out of 10, Wonderful, (577)
The price is HK$1,019
HK$1,290 total
includes taxes & fees
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About the area

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Dubai Creek - 3 min drive
  • City Centre Deira - 6 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Mall - 10 min drive

Getting around

  • GGICO Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Marks & Spencer Cafe - ‬5 min walk
  • ‪مطعم ومقهى الفنار - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk

About this property

Crowne Plaza Festival City, an IHG Hotel

Luxury family-friendly hotel near Dubai Festival City Mall
Consider a stay at Crowne Plaza Festival City, an IHG Hotel and take advantage of free airport drop-off, a poolside bar and a rooftop terrace. Indulge in a massage, a body wrap and a facial at Spa InterContinental, the on-site spa. The on-site Mediterranean cuisine restaurant, Zaytoun, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • An electric car charging station, babysitting (surcharge) and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 316 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free drop-off airport shuttle from 6:00 AM to midnight
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 10 kilometres
  • Free return train station shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 112 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Zaytoun
  • Belgian Beer Cafe Dubai
  • Mazar Lounge

Things to do

  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 11

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Crowne Plaza Festival City Hotel Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Crowne Plaza Festival City, an IHG Hotel?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City, an IHG Hotel on 30 Sept 2024 start from HK$647.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Festival City, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Festival City, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Festival City, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Festival City, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Festival City, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs from 6:00 AM to midnight at scheduled times.

Where is Crowne Plaza Festival City, an IHG Hotel located?

Located in the entertainment district, this family-friendly hotel is 0.5 mi (0.8 km) from Dubai Festival City Mall. Creek Station is 26 minutes by foot.

Crowne Plaza Festival City, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 31 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ali, Zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good in the hotel thanks for making our vacation such an unforgettable
Stayed 3 nights in Aug 2024

8/10 Good

fahad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
As an IHG membre i couldnot delay check out beyond 2 pm, despit it was low season. Nearby hotels gave me up to 5 pm sometimes however the lady in reception was strict about that and i understand.
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Crowne Plaza Festival City was great! I enjoyed my stay & so convenient to the mall nearby. I had a very nice view overlooking the city & waterfront. There were different sizes of swimming pools spread out which overlooks the water & city landscape. At night you can go downstairs & enjoy a meal or outdoor seating with a big flat screen tv. It’s nice & relaxing. The room was very comfortable; clean & I enjoyed my stay. Breakfast included hot & cold meals & you can get latte, cappuccino's. There’s a nice walkway with a view & festival city mall was easy to walk around. It’s not as big as the other malls but it’s convenient to its hotel proximity. It has a view. Just take a taxi & you’re on your way to explore the highlights of Dubai💫
Stayed 1 night in Aug 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Tnx to all
Stayed 1 night in Aug 2024

8/10 Good

Nehal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like bathroom
Stayed 6 nights in Jul 2024

10/10 Excellent

Wasan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room perfect the girl at the reception so nice and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Junaid, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arthit

Stayed 1 night in Jun 2024

6/10 Okay

mohamad

Eid al adha holiday
The hotel needs to upgrade few things as soon as possible 1- breakfast chef’s need to be changed as variety’s and quality of food is poor 2- water pressure at the toilet needs to be fixed as it’s low and toilet siphon needs to either fixed or changed ! Most of times very difficult to operate 3- WiFi must be upgraded
Stayed 5 nights in Jun 2024

10/10 Excellent

Fiona E

Stayed 11 nights in Jun 2024

10/10 Excellent

Mona

Stayed 2 nights in Jun 2024

10/10 Excellent

Emad, west bloomfield

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

akil

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 5 nights in May 2024

10/10 Excellent

FOUAD

Stayed 1 night in May 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 6 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Stayed 7 nights in Feb 2024

10/10 Excellent

faowaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 6 nights in May 2024

2/10 Terrible

Mohammed

Stayed 1 night in May 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky Upgrade
Lucky and got upgrade to great suite. Very close to large shopping mall. Only negative was we were promised a plug to charge our phones which never arrived.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 6 nights in Apr 2024

10/10 Excellent

Jesse, Harlingen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During a recent stay at the Crowne Plaza Festival, my experience was nothing short of exceptional, particularly given an unforeseen weather-related situation. Despite the stress brought on by severe weather conditions, the hotel staff showcased remarkable professionalism and attentiveness that went beyond my expectations. From the moment the storm began, the Crowne Plaza team sprang into action to ensure all guests felt safe and comfortable. Their proactive measures and efficient handling of the situation minimized disruptions and maintained a calm atmosphere throughout the hotel. The staff were incredibly accommodating, promptly responding to any concerns and providing regular updates about the weather and services available. Their friendly and composed demeanor made a significant difference in managing the stress of the situation. Moreover, the hotel's preparedness for such events was evident, which included well-maintained facilities that could withstand the harsh conditions without compromising comfort. The team's effort to maintain high service standards during the crisis was commendable. I am truly impressed by the professionalism and dedication of the Crowne Plaza Festival staff. Their exceptional service during a challenging time has not only met but exceeded my expectations, making my stay memorable for all the right reasons.
Stayed 1 night in Apr 2024

10/10 Excellent

Theodore

Stayed 4 nights in Apr 2024

10/10 Excellent

Ashutosh

Stayed 4 nights in Apr 2024

10/10 Excellent

Sahand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazingly located hotel. The facilities the service and the food is superb!! Highly recommended!!
Stayed 9 nights in Apr 2024

10/10 Excellent

Nastaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for family
Everything in this hotel was perfect! I really enjoyed being there with my family! The staff's behavior was very friendly! Thanks to Farida at the reception for upgrading our room
Stayed 7 nights in Apr 2024