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Reviews of Ranelagh House

4.5 out of 5
Ranelagh House
2, Bourke Street (Newell Highway), Dubbo, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 130 reviews" "
Rating 8 - Good. 41 out of 130 reviews" "
Rating 6 - Okay. 15 out of 130 reviews" "
Rating 4 - Poor. 10 out of 130 reviews" "
Rating 2 - Terrible. 7 out of 130 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with family and small children
Liked: Cleanliness
This property would be great if you went with family or friends as there are shared/communal facilities. We brought our toddler and dog along. The outside facilities are run down and the grass is long and not safe for the dog to explore. Not to mention to 3 pointed jacks everywhere too.
Stayed 1 night in Feb 2024

8/10 Good

Kristen

Travelled with family
Liked: Amenities, property conditions & facilities
Love the old world charm. Rooms were big and well furnished, and while things were neat and linen was clean, the actual place could use a good scrub and airing as there was lots of dust and dampness. The free continental breakfast consisted of mostly-empty cereal jars and no milk. However, it was great for our one night stay, fitting all 6 of us in the master suite with (it's only one) adjoining room. We particularly enjoyed a family pool tournament!
Stayed 1 night in Jan 2024

8/10 Good

Bill

Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 1 night in Nov 2023

10/10 Excellent

Annemiek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here, such a grand elegant house of a bygone era. Absolutely stay here if you love the Carrington in Katoomba. I was fortunate to have the place to myself for the two nights. Easy check in, more an Airbnb than a hotel really. Convenient location to Dubbo. I felt like a queen staying here and will very happily book again.
Stayed 2 nights in Nov 2023

6/10 Okay

SUSAN

Travelled with partner
Heritage hostel style accommodation.
Stayed 2 nights in Oct 2023

6/10 Okay

Barbora

Stayed 2 nights in Oct 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful old homestead with very large rooms and great furnishings; even a tennis court and an enormous billiard table. The rooms are cool in hot weather and also quiet. It's a short drive into the centre of town but I wouldn't call it walkable. It's family friendly, so there will be other guests with noisy children in common areas, but that goes with properties of this kind. Staff are not on-site, but responded immediately to an inquiry when we arrived. Highly recommended.
Stayed 7 nights in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night with my adult children and we have decided this would be an excellent home to host a virtual cludo game. We loved it.
Stayed 1 night in Sep 2023

8/10 Good

Edwin, Botany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little in need of some updates, the room was spacious and comfortable. Roadside traffic was noticeable but not too distracting. Would stay here again.
Stayed 1 night in Aug 2023

4/10 Poor

Warren

Disliked: Cleanliness, property conditions & facilities
Very old and not clean. You share facilities with others. Not advertised
Stayed 1 night in Aug 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building and very unique.
Stayed 1 night in Aug 2023

4/10 Poor

Aarya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice, quite and clean as well as close to town
Stayed 1 night in May 2023

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ambience. Parts need a vamp. Green bathroom needs shower screen fixed. Garden needs a tidy up. But generally joyed out stay and meeting new people.
Stayed 1 night in May 2023

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service
When I drove up to property it looked like a doss house Nothing against homeless people but for the price Unbelievable
Stayed 1 night in May 2023
Response from Pete on 18 May 2023
All I can imagine is Anthony must have gone to the wrong house, there is an old house close by that fits his description.

6/10 Okay

Iain

Stayed 3 nights in Apr 2023

2/10 Terrible

Niree

Stayed 1 night in Jan 2023

4/10 Poor

Teresa Joan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not looked’cared for’ and was not overall very clean. You helped yourself to ‘breakfast’, we declined as nothing looked fresh. Lots could be done to this property and it would be wonderful. The shower was missing a panel so water went everywhere in he minuscule bathroom which was not an ensuite as expected.
Stayed 1 night in Jan 2023

4/10 Poor

Liv

Travelled with family, Travelled with pets, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Property & our room was unclean even though we arrived 1 hour after check in time. Staff did their best to rectify the situation but having staff quarrel in front of guests was quite unprofessional & uncomfortable. Having cleaning products and a vacuum cleaner sitting in the common areas for hours whilst guests were arriving was also quite odd. It was 35oC when we arrived in Dubbo. Property had an AC in one common area that no one knew how to turn on (staff included)? & we had just one cheap $20 Kmart pedestal fan in our room with no flyscreens on the windows. It was over priced for our one night stay. I'm sorry, but we do not recommend this place :(
Response from Peter on 23 Jan 2023
I'm so sorry when you arrived on Tuesday 27th December Ranelagh wasn't fully prepared in time for your arrival, this is very unusual. However, Ranelagh's head housekeeper Karina on arrival informed you of the circumstances behind this being the case. Karina apologized and asked for your patient's while the housework was completed. The reason Ranelagh wasn't prepared in time was due to a mix up as to when the guests from the previous night were leaving, house staff had mistakenly believed those guests weren't leaving till the next day. Once the oversight was realised rather than cancelling the arriving guests booking those staff available were immediately called in without notice on a public holiday to prepare the house for the new guests rather than turn them away. I commend my staff for their commitment in a stressful situation as this was. The air conditioning at Ranelagh is evaporative, it runs right through the whole house I don't know why it wasn't turned on. I find it surprising that anyone while knowing the circumstances behind a problem and that everything was being done to solve that problem would choose to condemn a service provider with such a review.Sometimes reviews reflect more about the reviewer.

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiance a house of a bygone era of the 19th centry

10/10 Excellent

Rahn

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sue

Stayed 1 night in Aug 2022
Response from Peter on 11 Aug 2022
We enjoyed having you Sue. We look forward to having you stay again in future. Call me any time.

2/10 Terrible

Trevor

Travelled with partner
Disliked: Staff & service
Everything
Stayed 1 night in Jul 2022
Response from Karina on 5 Aug 2022
Hi Peter, We are wondering why you left us such a poor review. As per our email confirmation, we ask guests to notify us if there is a problem so that we can have a chance to rectify the situation before you leave. Regards, Karina.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really lovely. Wish we could have stayed longer.
Stayed 1 night in Apr 2022

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed with bathroom. Shower screen was missing a glass panel allowing water to go over the small bathroom floor.
Stayed 1 night in Apr 2022
Response from Pete on 21 Apr 2022
What an unusual review! Mostly guests enjoy their stay and appreciate Ranelagh for it's charm and historic character. As for this guests disappointment with a shower screen and subsequent poor review, We have intentionally left the third panel of one of our shower screens off as it has been broken three times prior by guests. As they say "Safety First". Sometimes a guests review says more about the guest than the property.

6/10 Okay

Louise

Stayed 1 night in Apr 2022

8/10 Good

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great house not far from centre .! Loved the house but my kids thought it was horror house and couldn’t sleep ( watched too much movies ) one of single beds rock hard rest comfortable. Stayed with 4 adults 3 kids .. was great for 1 night stay in Dubbo. Breakfast included but don’t expect much of it
Stayed 1 night in Jan 2022

8/10 Good

Siobhan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gracious old house with huge rooms, easy access, lovely fluffy towels
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria Christina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful house with antique furniture a huge pooltable. Lovely to meet other guests in lounge . Beautiful swimming pool, we played tennis. A fantastic house we could share.
Stayed 1 night in Jan 2022

8/10 Good

Michel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would like to see in each bedroom is an aircon.. being a shared facility I don’t really want to leave the bedroom doors open to let cool air in from the rattling old evap aircon..
Stayed 2 nights in Dec 2021

8/10 Good

Amy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night booking and check-in was handy. Bed was comfortable and the bathroom and room was clean. Quirky place. Pleasant stay.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charming house. We felt we had gone back in time 100 years. We yarned around the fire place into the night. The common spaces were delightful as was our very large bedroom.
Stayed 1 night in Jun 2021

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful home
A beautiful old home, turned into different rooms with shared bathrooms
Stayed 1 night in May 2021

6/10 Okay

John

Disliked: Cleanliness, staff & service, room comfort
Disappointing
All the rooms displayed were the same price but the Green Room was a far inferior offering - small and with separate tiny space for shower/toilet. This property is unattended but we didn’t receive a check-in phone call and email. It was a pretty strange place which did not match the hype seen on another website. The breakfast was minimal. Cleaning was dodgy. Towels were nice but hard to manipulate in such a tiny space. Certainly not 4.5 stars nor even 4.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
More Sharehouse than Bed and Breakfast! A wonderful historic house that was beautifully restored (at some point long past). The curtains were torn, the bed creaked with the slightest movement. Paper-thin walls meant I could overhear the conversations of the two guys in the next room. The room description fails to mention there is no ensuite; instead, there is a shared bathroom. I couldn't believe it given the price of the room. There is no host on-site; upon arrival, I was greeted by the sight of a guest and his dog sprawled on the lounge. I originally thought I had come to the wrong entrance.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been a beautiful home in the past. It needs a really good clean inside and out, don't know when it was dusted or cleaned last. The only housekeeping done at this property seems to be the change of linen. It really needs someone to live in so it can be looks after properly.
Stayed 3 nights in May 2021

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ranelagh House
Beautiful period property. Sympathetically restored but with some work left to do. Unhosted property. Shared kitchen and living areas, depending upon others on how comfortable you feel in these areas. Unfortunately during our stay there were 2 families who took over the kitchen and lounge and did not have regard for others staying at property. In saying that we probably would stay there again
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The doors didn't lock, both to my room and the house in general.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with pets
Liked: Amenities, property conditions & facilities
The history of this place is fantastic. Could have been a staff member cooking the continental breakfast as paid for .
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It is a lovely old home but needs some TLC. With no one to meet and greet it felt run down and sad.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No thank you
We chose to stay elsewhere after stepping inside. There were mice running around and one relaxing in the living area. Additionally, the bathroom (shared with 1 other bedroom) were unlocked and open, right next to the living area, so it was full of mosquitos, flies and available for use by other guests. There was a severely drunk man in the garden, shouting at a dog. The entire place needed some TLC, and an actual onsite staff member to put some mouse traps down/welcome people. Honestly the worst place I have ever booked.
Stayed 2 nights in Mar 2021

4/10 Poor

Gabrielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This heritage property looked great in the pictures and on first site was fairly accurate to how the rooms looked online. However some of the facilities were showing signs of wear and tear.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The staff were helpful and
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Old style unique accommodation, pet-friendly, shared facilties, easy check-in. Quite position on acreages. Loved our stay, thank you!
Stayed 1 night in Jan 2021
Response from Pete on 28 Jan 2021
Thank you! Your very welcome!

8/10 Good

Gavin, Canberra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Only one TV station and no WIFI. These would have been good to have
Stayed 2 nights in Dec 2020
Response from Pete on 28 Jan 2021
Thanks for your comments, all fixed now

6/10 Okay

Lee, Newcastle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The initial impression of the house was wow as it is very old and ornate , however the layout of the house the close proximity to other visitors and the lack of bathroom facilities was disappointing. Breakfast was lacklustre and confused as no one knew what they could consume and what belonged to others .
Stayed 1 night in Dec 2020
Response from Pete on 28 Jan 2021
Thanks for your input, we will do what we can to address the things you raised