"I owned a business for 27 years, so I always try to look at things from that perspective. I book rooms that specifically state that they have an in room refrigerator because I am a diabetic and need to store my insulin. The description as on the Expedia website clearly stated that there was a refrigerator ( I took a screen shot), there was a cooler in the space for the refrigerator. I went into panic mode and was told by the staff that was all they had. My husband spent time away from our vacation refilling the cooler with ice to keep my insulin cold. Our stay was for 4 nights, 2 of those days we did not have hot water. Told by the staff that the pipes to our building were really old and we would have to let the water run for a very long time. We did such, still no hot water. Day 3 I summoned the maid from the hall because there was all this dust around the table and tv stand, she immediately identified this as termite dust. Reported such to the management and they said they would spray immediately! The next day, even more termite dust, they did not spray. I have never one time in my extensive travels written a negative review. This was my breaking point. Expedia needs to check and then check again about what they write. On occasions like this, my life was at stake."
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