York Duncombe Park Hotels

"The Black Swan in the centre if Helmsley is ideal for visiting the local area,comfortable clean and well appointed. Staff helpful and pleasant. The menus for dinner and breakfast were excellent, served fresh and hot. We had a very comfortable stay and would definitely consider booking the hotel again in future."

"All aspects of the food and drinks rooms and bars were very good. "

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

"Fabulous stay hosts were amazing even catered for my husband who is vegan Would definitely recommend x"

"The cottage is in such a good location in Helmsley. We were there for a big family get together and having the dining room with the large table was ideal to host family members staying elsewhere. Lovely spacious and clean rooms with excellent views of the church. Amanda was very helpful."

"Excellent room with lovely furnishings "

"Cosy and the location is the Best."

"We have stayed at many of these places over the years, and this one was a disappointment indeed. Location was great. Had some charm within the place, but it was very run down. Couch and pillows were very uncomfortable. Beds were also very uncomfortable. The cleaners also did not clean it up very well. We were also traveling all day and got there an hour early, and they told us we couldn’t go in. No one was there. It was so very rude and unaccompanied. We left a day early. Going to let my wife give her detailed review later. "

"Very comfortable and perfect location. "