Carlton Hotel Collection Dutch Coast hotels

"A good location with just 10-15 minute walk from the Train station and also from all the main parts of Haarlem such as the shopping area and restaurants/bar areas. Room was spotless and really nice decor. Bathroom was small but more than adequate. It had a fantastic shower. The main gripe is no Kettle to make a cup of tea. This really is poor. "

"The views from my room were beautiful. The bath was a wonderful treat. I enjoyed sitting on the balcony and the short walk to the beach and the trams. I hope to comeback very soon. "

"Experience proportional to price "

"Third of fourth time we have stayed now, always a pleasure to do so. Thanks as always👍👍"

"The room was clean and comfortable, and the staff were friendly and helpful throughout our stay. Check-in was smooth and parking was convenient. Overall, a pleasant experience and I would stay here again"

"Great location and friendly staff. No breakfast provided during low season. "

"This Hotel failed to notify in "Hotel Details" on Expedia or emails that it was, at the time of my stay: ripping up the hallway carpet on all 6 of 6 floors grinding flooring glueing on new carpet Accordingly I was subjected to disrupted old carpet dust, concrete dust and black mould dust. This was from the lift exit all down the hall to my room door. I took photos to prove this. The concrete dust and mould was trampled into my hotel room carpet. Whilst the hotel staff were lovely and tried to tick all boxes on customer care they could not change the irrefutable fact that the Hotel Owners saw fit to take customer money without informing them of the health risk to customers. This was a breach of Expedia's policies and, certainly in Australia Health & Safety laws to subject any person to this dust and black mould hazard. I have bad asthma and this was an extremely bad environment for me I would never have consented to. I arrived at about 1030PM on Valentines Day and had no alternative to stay the night as no other hotels were available. On the second night the lovely staff moved me to the only floor (of 6) that had HALF a carpet PARTIALLY laid. The Hotel Owner's greed was a massive breach of customer trust. Sadly a Manager made a staff member "sweep" the black mould and fine dust in a non-ventilated environment. Obvioulsy pointless, worsening the dust and a hazard for the staff member. I showed my Uber Driver the photos and he was so horrified. "

"Room was good but had a faulty plug which was loose at the wall. "

"Had an amazing stay no issues and very friendly staff. "