Ypsilanti EMU Convocation Center Hotels

"Excellent customer service but the room was very dirty"

"The hot tub was filled in several years ago according to the maintenance man even tho when I asked the supervisor who checked us in said, "it's being renovated". The bathroom was clearly not attended to since the last occupancy. There was blood on 2 of the pillow cases and inside on the pillows which means they cases weren't even changed. Black on the ceiling, black mold?? Outside wall next to sliding door was covered in black from cigarettes being put out. Breakfast options included, bagel with no cream cheese only peanut butter as an option, frozen waffles and bread but, the toaster didn't work. I've only stayed in one place worse than this in 10 years! The staff was kind friendly."

"Fantastic experience for a good price. Only issue was that the chemicals in the hot tub seemed super strong and my eyes were burning and watering. "

"This home is incredible! We had 7 total adult guests, and between the multiple beds and two couches that had ottomans to convert them into beds, we had more than enough room. The finishes in the house were very high quality, with the main restroom having a massive shower.The only hurdle we ran into was with communication prior to our stay. Immediately after booking, I received an email from Guesty requiring me to register each guest staying at the property. This isn't a huge deal, except that it required me to upload drivers licenses for every guest. All guests were in their 30s, and we are all close friends, but I was uncomfortable asking each of them for this licenses.I emailed the host through Guesty twice, over a 2-week period, then I sent a message through Vrbo a week after that. Each message was asking the host if the drivers licenses were absolutely necessary since I felt uncomfortable getting them from my friends. After four weeks of no responses, I called the host, left a VM, and received a return call explaining that management requires this information, but that they'll get back to me by end of the day with confirmation. Two days of no contact went by, so I texted the host, who quickly confirmed that I could bypass the system by uploading my drivers license for each guest slot.Ultimately, the stay was PERFECT, it's just just that the lack of communication stressed us out since we weren't able to confirm our stay with the host until 6 weeks after we booked."

"Natalie did a great job accommodating our perfume sensitivity. Thank you! "

"close to everything. Host ver attentive."

"Beautiful house with everything you could possibly need! Plenty of space and very family friendly. The host was very communicative. "

"Great communication and accuracy of the listing."

"We were treated with kindness and hospitality. We had a house fire and moved into hotels, rental properties and then into this VRBO, while our house was being rebuilt. The neighborhood is quiet and peaceful. The backyard is a nice size and fenced. Having the property manager be so thoughtful was helpful in our healing process. There was open and continuous communication."