「In our Expedia profile we have requested 1st floor. No 1st floor rooms were available, which is fine until they tell us there is NOT an elevator!! We are senior citizens with health issues, if what is listed on our profile is not available, we should be notified before booking so we can go elsewhere. This is not acceptable Expedia! And, perhaps the hotel should include on their website that they don't have an elevator!」
「Clean room. Only saw someone at the front desk when we checked in. Never saw anyone after that. No ice machine even though there's a sign for one. Price difference between Thursday night and Friday night is $40 even though there were only 6 other cars in the lot, far from full. Breakfast was okay at best. Heard the few people that were there complaining about it. Scrambled eggs, old wrinkled sausage, no juice. Very little selection.」
「Our suite had sticky floors in the kitchen and bathroom. There was a stain on the sofa, which we covered with a towel before we sat on it. There was a very odd burn on the carpet in front of the fireplace, shaped like an iron (the kind used to iron clothes, LOL). There was an actual hole in the wall made by the room's door knob/handle crushing into the drywall and not repaired. The bathtub's surface was very slippery, and I almost slipped while showering.
Our table in the breakfast room was...
「I appreciate the online check-in option. It made the process very easily. The furniture and carpet appeared to be new-“ish,” but holy, did our room reek of stale cigarettes. The bed appeared clean and was relatively comfortable. The floor of the shower was dark gray from years of wear and there was mildew on the caulk. This place desperately needs to be gutted and remodeled if they’re going to continue charging what they do. Overall, I would only choose to stay here if it was the very last...
「Walking into the motel there was a chemical smell.
Not sure what it was cleaning or disinfecting. Got a room key andwent to the room. Small room no clock and notice the toilet in the bathroom. It was off center kind of turned towards the wall a little. Should have been our first clue. But we needed to get to a wedding. So we left on returning
And taking off our shoes, the carpet was damp. I walked into the bathroom and the toilet was leaking out of the bottom, which the bathroom floor was wet....
「With Breakfast everything was out of order and tables were all dirty. Hotel staff was sitting behind front counter talking guest had to go ask for things including the omelettes that were kept in the freezer. When booking a room for 6 guestst they only include 4 wristbands the others you need to purchase. Staff in the waterpark was inconsistent one day my grandson was ok you use the big water slide being a 1/2 to short. The next day it was a no. He can't go down them.」
「WILL NOT BE BACK! SERVICE DOGS ARE NOT ALLOWED! We rented 3 cabins total. It says sleeps up to 8. But when you check in they tell you that you can only have 6 people and then they charge am additional $50/ per day plus $50 resort fee. So it was an additional $200 AFTER we already paid for our 3 night stay. I felt that was very misleading. They said that's between me and Expedia since I didn't book directly through them. On the second night they also charged me $120 for having a trained task...