“The property pictures look nice, but the front desk check in James is very rude un professional, and has no client services. The room was dirty, smelled like smoke, we requested a quiet room on the 2nd. floor and we got a room that had an alarm going off all night, very noisy and they had left the bathroom window open, it was freezing. The heather was not working, we had come from the East Coast Florida with a weather of 80 degrees and it was 45 degrees in Hemet, they had no blankets for this……