“As a continental breakfast, the variety was actually quite good. Unfortunately, the hotel really needs a better chef—the potatoes were mushy and burnt, sausages took 30 minutes to come out, the eggs were overcooked, and the toaster setting was too long, leaving the bread burnt. The room itself was decent, but check-in was a nightmare. We waited nearly an hour because of poor communication between the hotel and EXPEDIA. Even though we had already paid, the hotel almost charged us again. Too many……
“Expedia was NOT caring, helpful and wasn’t willing to reschedule our room & wanted to give me a penalty of $145. for something that was out of our control. Our concert had got canceled that morning due to wildfires in Spokane and the air quality. I feel like all they cared about, was money and not the safety of their customers or the community who lost their homes.😢 Sad day especially when I wasn’t even asking for a refund just a reschedule!”
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