Chicago Edward L. Ryerson Conservation Area Hotels

"The price was fair, but the location isn’t very convenient for getting into Chicago—especially in March weather. We ended up spending a lot on Ubers. Breakfast was great, and the staff there were very kind and attentive. The gym is cramped and not well maintained—dirty mats, only two treadmills, and one was unplugged (though it worked once plugged in). We didn’t try the pool. Overall, the stay was fine until the end. During a storm, the Wi-Fi was too poor to book an Uber for over an hour and a half while I was trying to get to the airport. When I asked the front desk (likely the manager) for a taxi alternative, she was surprisingly rude and unhelpful, which left a bad final impression. She told me that she could help by googling it or that I could just do that. Customer service is everything when you're in time of need so I'm leaving 2 stars and never coming back."

"Outdated. The hotel needs renovation but it meet the need for a short trip. "

"The pool was not clean. It was cold. We ask if they can turn the heat of the pool on they say they were gonna ask the manager, but they never did. other than that everything was OK."

"Room was clean but hotel is dated. "

"I booked this property after a day at O'Hare airport and multiple flight cancellations. I was greeted and checked in efficiently, had a drink and dinner and retired to a very comfortable and clean room. Breakfast the next day consusted of an excellent omelet. Overall a very comfortable and well appointed hotel. Thank you!"

"Easy parking Easy check in Quiet nice place "

"clean and quiet"

"This particular Hyatt Regency is in a terrible need of complete renovation. The room I stayed in had HVAC issues and plumbing problems. Tacky old decor makes a place very unpleasant looking. There are better options in the area."

"The staff here is excellent - very well trained, professional, personable, helpful, caring - a real plus. The room is spacious and comfortable. The fitness center equipment needs some maintenance and TLC - otherwise, it is good."