El Encanto Hotel with Pool

"Ocean and pool area both visible from our room. Staff super friendly and helpful. Location conveniently located to restaurants and stores."

"My room was not visible to the beach I was only able to see palms."

"Great location, amazing staff, very nice pool, large room but the bed was mediocre "

"Been to this resort 8 times over the past 14 years, for a reason. The service is great, the food is good, very good at the a la cartes. THIS time however, and this is the reason I will not go back again - the hotel allows mexican bands on the beach to play if someone hires them. Which in the past was fine - they would play a few songs and move on. What has changed is they now have amplifiers and speakers, which DRAMATICALLY increases the volume. As well, they basically played for 4-5 hours straight, ALL AFTERNOON (from 1-5 pm), EVERY DAY!! It was beyond annoying! You could hear it CLEARLY from our room on the fourth floor, to the point we could not have a siesta if we wanted to, and the trumpets and tuba was SO loud. Every Day. 4-5 hours. Other hotels have signs on the beach prohibiting guests from hiring these bands. The El Cid should seriously consider this, because if they don't, I will never book there again."

"The ocean view from our room was spectacular. A/C worked well. We did have two days without hot water. One or two lights didn't work, but enough did. The staff was in all areas were excellent. "

"Water was never hot, often not warm. Breakfast never changed from one day to the next and was not good."

"yes"

"Yes"

"The hotel is older but spotless! The staff were welcoming. Our room was facing the ocean. The room was large and had a full size fridge. The beds were firm but very comfortable. We booked the room with breakfast which was very convenient. This is not a five star resort but we were extremely happy with the hotel. It was nice to see Mexican people enjoying the hotel and ocean! "