2/10 很差
Liana
家人同遊, 親子同遊
2025 年 9 月 8 日
讚好：職員與服務
不滿：設施服務和住宿狀況
Let me start by saying the staff was very accommodating and friendly. The hotel is secluded which is nice for a relaxing vacation. Unfortunately there is a lot of construction on the premises making it very difficult to relax. Upon arrival the rooms we were assigned smelled like mold and sewage. When asked to be moved they didn’t have any availability until noon the next day so we had an excursion planned for the next day and had to reschedule it to a later time to deal with our accommodations issue. The room made us feel sick so it wasn’t an option to stay. We were also awakened at 6:30am to the gardening crew cutting down a tree outside of our room which was on the ground floor. After changing rooms. The new rooms were better but u can still smell mold and sewage in them. We turned the AC up hi and that helped a lot. One of the rooms had a broken lock and we couldn’t get in so maintenance had to come change the lock. So we pretty much wasted a day of vacation. The food was just ok and lacked flavor. The steakhouse started off good but it’s at least a 10 minute walk from the hotel itself. While having dinner we had raccoons come into the dining area twice and roaches on one of our table. Which the staff said was from the table being in storage. A family member also saw roaches in the shower and she had to change her room. The beach isn’t private so u get approached by locals selling everything before you can get to the actual beach. But they are very nice and friendly.
Liana
於 2025 年 8 月住了 4 晚
