「Beautiful property. Rooms could use some updating but overall nothing to complain about. Staff, especially Josue at the coffee bar, was AMAZING. Good live music and fun entertainment. 」
「We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,...
「Is a very nice resort, the buffet food had a good variety. They had fruit out at every meal. The staff was very helpful. We went to italian restaurant for one dinner, the food was excellent. The service was excellent there too. The check in and out was quick. Remember to drink water, it is very warm outside, especially when you are in sun. The beach was beautiful but it has a lot of large rocks. I am not a beach person but ocean views were spectacular. 」
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「The hospitality was outstanding. The bar and restaurant staff were so nice and kind; and got to know us on a first name basis.
The room was beautiful. The shower was next level. The double shower heads and the outside view had me taking multiple showers a day. Additionally the view from our partial ocean view room was beautiful. I would definitely return to this property.」
「I simply dont deserve the kindness shown to me by all from front desk britt store to resturant and cleanering as well as maintenance. God bless theese beautiful people」
「This resort was worth every penny. It is absolutely gorgeous. Service is excellent. Beautiful and lush during the rainy season but rains very little on the coast. We used the snorkeling equipment provided there. Booked a surf lesson, cooking class, monkey watching tour, and bioluminescence tour in outrigger canoes. The whole peninsula is very safe with gate guards at the entrance to the peninsula as well as the resort itself. Complimentary shuttles to the nature center, the beach club, and...
「Todo esta super bien, variedad de actividades como sesion de fotos, eventos nocturnos, atención super amable de todo el personal , lo único sería mejorar la variedad de postres, pero fuera de eso todo estuvo 20/10」
「This place was amazing! When we first got there we were greeted very pleasantly was offered a drink and a refreshing towel. The resort was so peaceful if you’re looking for a calm vacation this is the resort to book. The food here was amazing always cooked to perfection. The waiters were just so amazing made me sad to leave. They also have a gated alley way that leads straight into town! If your wanting to explore Costa Rica they offer amazing things such as tubing zip lining and hikes you do...
「Dining options were not the best, and the process to reserve a dining time was a horrible experience. If you don't mind eating at the buffet every night, you will be ok. 」
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"