The Crags Elephant Sanctuary Hotels

"Great and Pleasanr"

"A gorgeous property with exceptional service. We wish we could have stayed for more than one night!"

"This was the most beautiful hotel we’ve stayed at in a long time. We are frequent travellers and we stayed in some lovely hotels in South Africa but this was most definitely the top. The rooms were stunning as was the whole hotel. The service was excellent and friendly. Perfect stay! "

"Formosa bay was a great experience. The staff are very friendly and helpful. The place in clean and have some great amenities for all ages."

"Good place on a quite location close to the beach"

"Great hotel for anybody exploring the garden route staying in Plett, very clean, tidy and right in the heart of the town surrounded by amazing restaurants."

"Alkantmooi Private Nature Reserve in Plettenberg Bay is truly a hidden gem! The views are absolutely breathtaking, offering panoramic scenery of the mountains, ocean, and lush nature. Waking up to such a stunning landscape is an experience in itself. The host is incredibly welcoming and attentive, ensuring that every guest feels at home. And a special mention goes to the friendly resident dog, who will happily greet you upon arrival and is always up for some scratches! The accommodations are comfortable, well-maintained, and provide a peaceful escape into nature. If you’re looking for a serene getaway with unbeatable views and warm hospitality, Alkantmooi is the perfect place to stay. Highly recommend!"

"Our stay at this hotel began promisingly with a comfortable room, friendly staff, and good food. However, this positive experience took a sharp turn when we returned to find our room door wide open, with all our valuables—electronics, passports, clothing—exposed to anyone who walked by. Given that our room was less than 10 feet from an occupied room and only 50 feet from a restaurant open to the public, this situation was both unsettling and unacceptable. I immediately went to the reception, where the initial response was that housekeeping must still be in the room. This wasn’t the case; the room was empty. Eventually, a manager arrived and explained that an unexpected electrical issue required workmen to access our room throughout the day. Despite having our contact information, the hotel had failed to notify us about this, leaving our belongings vulnerable and exposed. The manager assured us the room was supervised all day, yet we returned to find it entirely unsecured and unattended—a direct contradiction to their assurances. This incident highlighted a complete disregard for guest security. Although we received a half-hearted apology, it was clear that guest safety was not a priority. Had we not been checking out the next day, we would have left immediately. If you value the security of your belongings and peace of mind while traveling, I would strongly advise booking elsewhere."