搜索埃尔莫尔县酒店

“Staff is terrible. After being told we couldn’t check in until management did a walk through of our suite, we found actual drugs in our suite so we let the front desk know by phone. Got passed around on the phone then was asked to come down stairs to talk to the manager. Honestly I thought us having to leave our room was horrible customer service but decided not to throw a fuss over it. When we got downstairs no one communicated what had happened and was treated very poorly by the staff. When we……

“New and clean. Provided a simple dinner.”

“No rooms available 30 minutes after I booked the reservation. $100+ gone!”

“Very kind staff, housecleaning was awesome and comfortable room.”

“Breakfast was good”

“Friendly office staff, lots of great restaurants close by.”

“Spacious room close to everything”

“Great place”

“The room could use some cleaning!! The pool needs to be cleaned something serious & also areas around the pool deck, chairs, and trash!!”

“Friendly staff, convenient location, and seems recently updated”

“This was without a doubt, the dirtiest motel I have ever stayed at. I had to personally clean the floor of our room so my kids weren’t kissing filth all over their feet/clothes. When I asked for extra towels to do so, no one offered to come clean it for us or a different room and they were even hesitant about giving us additional towels. The amount of mold surrounding the bathroom/sink area is a real health concern and the toilet had poop stains on the sides/back. Handful of bugs in the room as……

“Out of date with a old smell.”

“I liked that there was a decent breakfast offered and the area for eating was clean. The menu was fairly good. The staff was courteous and professional.”

“At a few minutes before 6:00 am, 24/7 coffee was terrible, and must have sitting all night; not even warm. Parking lot is very strange. Rooms can hear almost any noise in and outside of hotel. Bathroom and room amenities were very basic at best. We go through area twice a year but will not stay her again as way overpriced for what is presented. ☹️”

“Friendly staff, very comfortable beds, spacious room, and clean”

“Stay was fine”

“well kept and clean”