“The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast……
“The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast……
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight ”
“Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight ”
“It’s a new hotel and super convenient location. The staff are very friendly and attentive. Price is really reasonable and I literally visited the spa everyday when I was there. ”
“It’s a new hotel and super convenient location. The staff are very friendly and attentive. Price is really reasonable and I literally visited the spa everyday when I was there. ”
“Great hotel in a good location, walking distance to attractions and old town.
Rooms very clean and comfortable with good amenities. Staff were very helpful, especially when i lost my house keys just before we were due to go to the airport! Would recommend and we would stay here again”
“Great hotel in a good location, walking distance to attractions and old town.
Rooms very clean and comfortable with good amenities. Staff were very helpful, especially when i lost my house keys just before we were due to go to the airport! Would recommend and we would stay here again”
"It’s a new hotel and super convenient location. The staff are very friendly and attentive. Price is really reasonable and I literally visited the spa everyday when I was there. "
"The hotel staff were all very kind and friendly. Even after staying for several days, they still remembered the guests and would greet them proactively. The hotel’s environment, atmosphere, and cleanliness were all excellent. I would definitely consider staying here again in the future. Aside from the hotel’s spa, which I wouldn’t recommend, everything else was a great experience."