The Peninsula Group Emerson hotels

"Over"

"Location was great, room was decent."

"We enjoyed their stay."

"Perfect for what we needed, was a good location to get around the city"

"Nice hotel"

"Was offered an "upgrade" to a suite with ample room for my family and me, from a double queen city view room for $100 extra a night. Upon arriving at the suite, there was only 1 bed. Apologies and additional bedding arrangements were offered, but never came. The bathroom was not cleaned to the point that rings from the previous guests' products were still on the counters. None of the outlets would hold a plug, and the automatic blind system would malfunction and then die out, causing awful noises and then needing to be manually opened/closed."

"No AC in room. Heat set to 65 degrees, ran all night. Shower drain clogged."

"Excellent "

"Clean room , small but clean. Perfect for my son and I. Great location, friendly staff ."