Puig Ermita de Santa Barbara Hotels

"Clean rooms and comfortable beds, the reason I’m docking a star is because the hotel advertised having transportation to and from Valencia but it was not actually available (uber/Bolt and taxis were difficult to get here) "

"Room was clean, breakfast was great, however staff acted very strange when we asked why the phone lines were not turned on. they explained they turned off the lines due to a chaotic environment, which prevented me from being able to reach them when I couldn’t make my reservation that day. Rooms need to be updated and repaired due to small scuffings. Not the best I’ve stayed at. "

"Excellent "

"The place was nice. Clean and 15 min drive to Valencia. Staff were pleasant and helpful when needed. Perfect for what we needed."

"This hotel is excellent in every way. It seems to be a new hotel. Beds are so comfortable. "

"Clean spacious room, tidied daily, friendly staff, excellent breakfast, water provided daily."

"Clean room nice cozy feel, very friendly and attentative staff. You dont feel like stepping out of the hotel and instead sit in seating area in the library and spend quality time. The breakfast was excellent."

"Supper and the best host, cleanness, pet friendly, stay all the time with your necessities."

"It's a lovely property on the doorstep of the Med and in a usually quiet neighbourhood but there was almost constant building work on the house next door and across the road. The house was well appointed with the master bed being extremely comfortable. Clean property all-round, but with one exception - the pool, this was the main reason we came here and it wasn't up to scratch. The day we arrived we reported the pool was dirty and it took a day before we got a reasonable reply. Some of the communications were slightly accusatory and that the pool had been cleaned, then that the dirt was our fault and asking what type of dirt it was! A simple visit would have identified that it was not satisfactory and when the pool cleaner was sent we lost a full day without the pool. However it was dirty again within a day and the whole patio was covered in grit and dust, we ascertained that I was due to the jackhammer and building work next door but did not hear anything back. Took the shine off a really good time which was diminished by this issue. This is why three stars - pool issues and not the greatest interactions with guestready."