Etchingham Hotel with Pool

"All good"

"We stayed for one night as we were attending a wedding nearby. We arrived late however being able to check in online was a great time saver. It was busy at breakfast time however I think if we had gone earlier it may have been better."

"Good twin bed hotel room for a nights stay. Clean crisp bed linen. Powerful shower and plenty of hot water. Breakfast okay."

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"Didn’t have breakfast. Staff were very good but far too overworked for the size of the place and guests. The hotel felt like the marycelest "

"Good breakfast selection and lovely setting."

"The staff were lovely, especially the receptionist, she was lovely and helpful, very friendly. The hotel need a bit of TLC, our room was very basic and stained carpets and the radiator hasn’t been dusted in a very long time!! Brilliant to have parking and right opposite the band stand which was great to listen and watch from our room! "

"Wonderful hotel. Such friendly and helpful staff."

"Our floor was shut off so we had to go up a floor and then down the fire escape to get to our room! We had food in the hotel but the food took ages and our kids dessert came out after asking for it three times! In the room next door there was some much noise! Someone else had call security that came but instead of say that they heard them a came to see what was going on they told them someone had complained!! The guy in the room went mad and kept asking who complained!! My wife and children were in the room on their own at the time and felt unsafe. Overall it the worst stay I have ever had. When we left I did say to the receptionist who said that the manager my email me but I have heard nothing."