We enjoyed our stay at Bannatyne spa hotel. The executive double room was spacious and relaxing with a queen sized bed. The spa/leasure facilitates were very good. Just a shame we had to pay extra for that.
Andrew
2025 年 3 月入住 2 晚
10/10 超赞
Lilly
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lilly
2025 年 3 月入住 2 晚
10/10 超赞
Catalin
与家人出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Catalin
2025 年 2 月入住 2 晚
8/10 还可以
Rachel
2025 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice break
Very friendly staff, nice room and comfortable bed. Breakfast was also good, especially the pancakes.
Rachel
2025 年 2 月入住 2 晚
10/10 超赞
steve
商务旅客
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
steve
2024 年 12 月入住 1 晚
10/10 超赞
Georgia
与家人出行
2025 年 1 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Georgia
2025 年 1 月入住 2 晚
10/10 超赞
DAVID
2024 年 12 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DAVID
2024 年 12 月入住 1 晚
10/10 超赞
Juliet
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Juliet
2024 年 11 月入住 2 晚
6/10 一般
Natalie
与配偶出行, 商务旅客
2024 年 11 月 14 日
满意:员工和服务
I found the lady in the lounge bar rude. I asked it there was any chicken wings and instead of saying no like most customer service friendly people would she was rude.
I paid for executive room, it smelt of dog so had to be moved, the room we when got was half the size and not value for money atall, it was more of a basic room but was told it was executive.
The spa and changing facilities are in urgent need of a refurb. There should also be cleaning carried out whilst people are using it.
Natalie
2024 年 11 月入住 1 晚
10/10 超赞
Helen
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Helen
2024 年 11 月入住 1 晚
10/10 超赞
Mike
2024 年 10 月 18 日
Mike
2024 年 10 月入住 2 晚
8/10 还可以
Andrea,Bexhill on Sea
2024 年 10 月 14 日
Andrea
2024 年 9 月入住 2 晚
10/10 超赞
Tina
2024 年 10 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding stay
We had a lovely stay from start to finish the hotel was very welcoming, food and room spot on.
Tina
2024 年 10 月入住 1 晚
8/10 还可以
Isis
2024 年 10 月 5 日
Isis
2024 年 9 月入住 1 晚
10/10 超赞
Shena
与家人出行
2024 年 10 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is gorgeous! Food was delicious! Highly recommend.
We had been traveling for 3 weeks in the UK and France. This was the only hotel to provide luggage racks! And not just one, but two! As a senior, having to sit on the floor to locate things in my suitcase each day is not easy. This simple addition was much appreciated. Finally, a facecloth! Two would have been better for two people but I was happy to have one at all. I don’t understand why they are considered a personal item in Europe. Having to travel with a wet facecloth is quite inconvenient and rather ridiculous to this Canadian. So this too, was a very appreciated item.
Shena
2024 年 9 月入住 1 晚
10/10 超赞
Clare
与家人出行
2024 年 9 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service, beautiful property and the access to the health club was awesome.
Clare
2024 年 9 月入住 3 晚
8/10 还可以
Malcolm
与配偶出行
2024 年 8 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is very clean and comfortable and the staff welcoming.
Not sure it is very good value for money though - the shower controls were broken but did function, EV charging was not available at the hotel but a short walk away near the gym/spa, but was even more expensive than chargers at motorway services!
Service at breakfast for anything other than the buffet was a little slow, despite there being very few guests.
Apart from these few niggles we enjoyed our overnight stay.
Malcolm
2024 年 8 月入住 1 晚
10/10 超赞
Fiona
2024 年 8 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s lovely. Our daughter’s wedding was held here & we stayed the weekend. Everyone was so kind & thoughtful. Daniella, the GM was there for us when needed, so was Sofia & I’m deeply sorry I can’t remember the name of the other girl. She was so attentive & seemed sort of ubiquitous. She was everywhere helping. She was @ breakfast as well as the Montgomerie room.
The elevator was inoperable the last day, we’d luggage bc we flew in from the US. However, two gentleman came up to our room to help bring our luggage down.
Thanks again for taking care on Denille & Robert on their special day & for showing both families a hospitable time.
Fiona
2024 年 8 月入住 2 晚
10/10 超赞
Emin altug
与家人出行
2024 年 8 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Emin altug
2024 年 8 月入住 9 晚
4/10 很差
真实旅客
与家人出行
2024 年 8 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overcharged - awaiting refund
Overcharged on my credit card despite being assured I would not be. Having great difficulty contacting the hotel to rectify their mistake.
真实旅客
2024 年 8 月入住 1 晚
8/10 还可以
Sergi
2024 年 8 月 13 日
满意:清洁度、住宿条件和设施、客房舒适度
Sergi
2024 年 8 月入住 1 晚
8/10 还可以
Petronella
与家人出行
2024 年 8 月 12 日
满意:清洁度、住宿条件和设施、客房舒适度
Genieten!!
Zeer aangenaam mooi hotel op prachtige locatie. Ruime comfortabele kamers.
Service in het restaurant was erg traag terwijl het niet druk was. Eten niet bijzonder maar wel smakelijk en goed.
Petronella
2024 年 8 月入住 1 晚
10/10 超赞
Clare
2024 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clare
2024 年 7 月入住 2 晚
6/10 一般
Carole Anne
与家人出行
2024 年 7 月 21 日
满意:客房舒适度,住宿条件和设施
Could be a gem - but they need to add Service
Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! Seriously photo below
TVs didn’t work. It was a true disappointment! Cannot recommend.
Carole Anne
2024 年 7 月入住 2 晚
6/10 一般
Luke
商务旅客
2024 年 7 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Checked in. Went to room but was still being cleaned. Got asked to wait 25 min and they would come and get us. Waited in bar for 40 min and decided to ask reception if room was ready now. Got told. ‘Oh. Yes. Sorry’
Apart from that it was a nice hotel with good food and good early bird dinner options.
Would stay here again but found price was high.