"Our room was rather small but the bed was very soft and comfortable. Also appreciated the soft pillow. The location is excellent. Everything within walking distance. Close to the Fort William Henry Museum, worth seeing."
"My first room was in the Annex, and it smelled damp and moldy. I requested a room change and the gentleman in the front desk could not have been kinder or more obliging. He helped me take my baggage to the new room, which was lovely. He was friendly and took a personal interest in making me feel like a welcome guest."