Fanzolo hotels from HK$326

"The property itself was ok. Bed was comfortable, close to the local attractions. The turnoff for us was the fact that the room was 29 degrees Celsius and the air conditioner didn't work. We went to the front desk and explained this to the gentleman and he said that the air conditioners don't work. I asked if they worked in any room and he said no. Given, each room has a mini-split system so there's no reason for them to not work other than they don't want them to work. I asked him if he could then it on in our room and he looked at his computer then came back about a minute later and said no, he wouldn't turn it on for us. So, there you are, hotel is nice, location is nice, but the place certainly isn't comfortable and the front desk did not want to take appropriate action to address this. "

"The mini fridge did not work !!"

"Room very clean staff very helpful "

"Would have been nice to have water for two. "

"Parking was good but would have been better to have a designated unloading and loading area. Only if you had lots of ski luggage like us"

"Friendly staff, old school elegance"

"Excellent staff"

"Sent an email to say we were arriving late, no response. When we arrived there were two receptionists. One was with guests the other was working on the computer and failed to acknowledge us for several minutes. Very poor first impression - no problem letting her finish doing was she was in the middle of but a simple smile and I will be with you in a minute would have gone a long way after a long journey"

"Nice staff, ok amenities, good breakfast, easy walk to bus stop. Hotel is getting a bit tired but still good value."