Nobody at property on arrival, place locked up in darkness and nobody answering the phone. left several voicemails but to date (5 days later) still no response.
Worst holiday experience we have ever had; long distance travelled to find no accommodation.
Not what you need after a long day and the stress of having to find an alternative place to stay in the middle of half term week and everywhere else is fully booked.
Richard
2024 年 10 月入住 2 晚
8/10 还可以
真实旅客
2024 年 10 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel?....
Whilst it looked nice on first impressions, for a 5 star boutique hotel I certainly would have expected better
No bar service as advertised . If we had have been told about this before we would probably have cancelled the booking.
Great friendly hosts , just a shame that our expectations were not met.
真实旅客
2024 年 10 月入住 2 晚
10/10 超赞
Terry
2024 年 9 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Present for mothers 80th birthday. Parents say they had a lovely stay and staff and facilities were great.
Terry
2024 年 9 月入住 2 晚
10/10 超赞
Adrian
与家人出行
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Adrian
2024 年 9 月入住 2 晚
10/10 超赞
Karen
与配偶出行
2024 年 9 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Could not see any negatives, excellent breakfast,catered for everyones needs. Very modern,clean,staff very friendly and welcoming.
Karen
2024 年 9 月入住 1 晚
10/10 超赞
George H
与家人出行
2024 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
George H
2024 年 8 月入住 1 晚
10/10 超赞
David
2024 年 8 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A wonderful stay
The hotel is right in the centre of Filey and could not be better located. We were able to park on the street for free. We had a warm welcome from the owner. The room was comfortable. The breakfast was great and was cooked and served by a friendly lady in a relaxing dining area. Highly recommended.
David
2024 年 8 月入住 2 晚
10/10 超赞
Diane
2024 年 8 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent, highly recommended!
This property was meticulously clean, beautifully decorated and well-maintained. It offered great facilities and the attention to detail made it a real home from home with a touch of luxury. The staff were friendly and professional and provided excellent service. Breakfast was gorgeous. It is located in a central location with access to all the local amenities.
Diane
2024 年 8 月入住 1 晚
10/10 超赞
Emily
与配偶出行
2024 年 8 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly host, lovely room, great location, can't go wrong :)
Emily
2024 年 7 月入住 3 晚
10/10 超赞
Angie
与配偶出行
2024 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely host, great walkable area
Angie
2024 年 6 月入住 2 晚
10/10 超赞
Justin
2024 年 5 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Short Walking Stay
A wonderfully beautiful, clean and very friendly Hotel. The owners put their hearts into this business and it can be clearly see it throughout the Hotel. We would certainly recommend to all. Many thanks for a very pleasant welcome and wonderful hospitality.
Justin
2024 年 5 月入住 2 晚
8/10 还可以
Lisa
与家人出行
2024 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Filey fun
The host was friendly and had useful local knowledge , the property was close to the sea front , the breakfast was included and delicious. There is no parking at the property , Its an excellent B&b however I thought I had booked a boutique hotel.
Lisa
2024 年 4 月入住 1 晚
10/10 超赞
Richard
团体旅客
2024 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The perfect base to explore the Yorkshire Coast.
Quite apart from the spectacular rooms and hotel in general, the absolute sheer glee of being hosted by someone who loves meeting wollw, and makes an ASTONISHING fried slice made this an absolutely gleeful base to do the Yorkshire coast from. Stay here, Filey is a small town, but The Bank bar is just great and everything you'd want get to (says a Yorkshireman) is an easy, no traffic 45 mins away.
Rooms are great, breakfast end-to-end is marvellous and you genuinely won't find better value for excellence in that part of the world.
Richard
2024 年 3 月入住 2 晚
10/10 超赞
Keith
2024 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Fabulous Breakfast
Keith
2024 年 2 月入住 1 晚
8/10 还可以
pierre
2024 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
pierre
2023 年 12 月入住 1 晚
10/10 超赞
Sharon
2024 年 1 月 1 日
Sharon
2023 年 12 月入住 1 晚
10/10 超赞
Alan
2023 年 12 月 3 日
Alan
2023 年 12 月入住 1 晚
10/10 超赞
Tracey
与配偶出行
2023 年 11 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the bedroom, was decorated to a very high standard.
Tracey
2023 年 11 月入住 1 晚
6/10 一般
John
与配偶出行
2023 年 11 月 11 日
不满意:员工和服务
Property caters to its type of clientele well enough to get good reviews.However it's not really a hotel as no evening meals supplied and it's a considerable stretch to call itself "boutique" ... that implies chic and something special."Luxury" equally does not apply.It's an adequate bed & breakfast/guest house.Parking can be a problem and certainly do not place any reliance on what management say about parking restrictions in the area.
John
2023 年 9 月入住 1 晚
10/10 超赞
James
与配偶出行
2023 年 11 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
All to like except no toilet door. Hosts excellent!!
James
2023 年 11 月入住 1 晚
8/10 还可以
Paul
2023 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2023 年 10 月入住 2 晚
10/10 超赞
hedley
2023 年 9 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent hotel and lovely Staff.
hedley
2023 年 9 月入住 1 晚
10/10 超赞
Brian
与配偶出行
2023 年 9 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property had the wow factor. All rooms decorated to a very high standard.
Breakfast was great.