We booked this place in a bit of last minute, due to the Air BnB we booked months in advance cancelled us a week before we left for Italy. We stayed in Florence for NYE and NY day 2020. This apartment was in an absolutely fantastic location. It is 5 min walk from the train station and 2 min from The Duomo. This apartment is up 2 flights of stairs but has an elevator (lift). Check in was great. There was a person there when we got there and checkin was quick and seamless. WiFi was marginal and spotty, shower was small but useable, laundry was painfully slow, but was there. Windows opened to a semi quiet alley. When I booked, it appeared by the listing there was a bedroom and a loft. After the place was booked and paid for, the owner informed me that the rental was just the main apartment and the loft, and our party slept on 2 sofa beds in the living room and beds in the loft. Not sure if I misread or the ad was not very transparent, but renter beware and know what you are getting. Overall nice place because of the location and we were thankful to have it over the Buon Ano holiday.