The room is clean, large and good. Very close to SMN and breakfast is good too.
However, be aware that there is a cleaning fee 20 euro per night per room you have to pay EXTRA from your booking amount.
The reception lady is very crazy, but she is very nice. I can feel that she love Firenze a lot.
We stay here one night. We love here, near train statiom, easy to find and go everywhere. The room is lovely. Hotel provides ice water, we need it very much under the hot weather.
They provide breakfast, but we leave early, we cannot comment for it.
They provide us to leave the luggages for one night.
Thanks so much.
Location is superb, just opposite to the SMN Station. The lady at the reception desk was very nice. If you are not expecting to stay in a hotel complex with 5-star hotel service but just want to have a clean and tidy room to stay, Hotel Berna is a good choice for tourists.
Kwong
10/10 超赞
ym_sp,Hong Kong
2014 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Perfect Choice
It's our pleasure to have chosen Hotel Berna as our 2-night accommodation in Florence. The location is undoubtedly good, at a within 3-min walking distance to the station just one road across. It is also very convenient to walk to those major sightseeing attractions, including the Florence Cathedral. The hotel room is quite big and clean with all basic facilities. The decorations are beautiful which make the room fill with artistic atmosphere. It is the most special hotel room we have ever stayed in so far. We felt so happy and excited once we entered the room. There is a small room just opposite to the reception for having our free breakfast. The breakfast is great with so many kinds of attractive choices. Last but not least, the most impressive point we want to share here is the hotel lady who is so lovely and caring. She is the ever nicest guy we met during our half-month honeymoon trip to Europe. She made us feel so close and warm esp. when we just arrived Florence after our visit to Rome where most people there were quite cool and helpless. Overall, Hotel Berna is even worth over the price for it. We will for sure choose it as our accommodation again in our next visit to Florence in the future. And of course we will also recommend it to others who plan to visit Florence.
ym_sp
6/10 一般
WK
2014 年 5 月 5 日
满意:员工和服务
地點很方面
很近鐵路站, 設施簡單, 這個價錢跟品質相符!
WK
6/10 一般
真实旅客
2013 年 11 月 15 日
交通方便
靠近車站,交通方便.是貼心的民宿
真实旅客
8/10 还可以
artsit,hong kong
2013 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good location
warm wellcome from the reception. the location is very good, near the firenze train station, just a few walks.
artsit
10/10 超赞
Leopoldo
与家人出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Simple but great. Perfect location for train travelers and to move between nearby cities.
Leopoldo
2025 年 7 月入住 2 晚
6/10 一般
Rachelle
与家人出行
2024 年 11 月 10 日
满意:员工和服务,清洁度
It was very close to the train station. The reception desk is only open from 9am to 7pm. The elevator is very old and can hold one person at a time if carrying luggage
Rachelle
2024 年 11 月入住 1 晚
10/10 超赞
Christine
2024 年 10 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Not the prettiest location, but so convenient to train, and easy walking to all major attractions. The very best part was our service . Nadia, specifically, went way above and beyond to be so helpful, as well as friendly and courteous every day. For this reason, I would recommend hotel Berna to friends!!!
Christine
2024 年 10 月入住 5 晚
10/10 超赞
Rainer
2024 年 10 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
In 3 min vom Bahnhof erreichbar, sehr freundliche Angestellte, schönes grosses Zimmer und reichhaltiges Frühstück.
Werde ich sehr gerne weiterempfehlen
Rainer
2024 年 10 月入住 4 晚
2/10 糟糕
Tawfik,cresco
与配偶出行
2024 年 9 月 21 日
不满意:清洁度、服务设施、住宿条件和设施
Not a hotel it’s shared flat
Tawfik
2024 年 9 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2024 年 7 月 1 日
满意:员工和服务,清洁度
The room was nice and clean but really small. Nice view. This is not a hotel it is more like an expensive bed and breakfast, and the breakfast is continental style. The location is great. The checkout is at 10:30 am!!!!!!!!!! Not even noon.
Good for one night stay but not worth the almost 400 dollars a I paid for the night.
We were 4, two adults and two kids and could barely fit in the room.
真实旅客
2024 年 6 月入住 1 晚
8/10 还可以
Kara
与家人出行
2024 年 6 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Hotel Berna. We chose the location based on proximity to the train and our guided tours while in Florence. Both were extremely close by which was helpful. The hotel was a tad difficult to find (small plaque on the building) and the elevator was tiny and not much use. The room for four was very small and the area is loud at all times of day and night. We used a white noise machine to try and cancel out while sleeping. Staff were extremely kind and helpful.