Stoke-on-Trent Ford Green Hall Hotels

"Good communication for check in, easy and faster Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch Easy check out, thanks for everything "

"The house was lovely, very spacious & clean, only thing was it said queen beds & they doubles, there wasn't enough towels for everyone"

"The worst hotel I have been in "

"Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too."

"The room was very clean amd the staff were very helpful "

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Stayed for 3 days n l must say the beds are super comfortable,the toilets always clean and the rooms where so clean as well would book again "

"My stay was amazing and lovely "

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"No staff, really weird decor, kitchen and bathroom was un clean, with the kitchen surfaces taped on, the floor coming up and spiders webs. "

"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "

"Dirty unsafe not as described"

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Great low price. The rooms are dated and in need of renovation, but they are clean"

"The property was alright itself. host needs to set correct checkin times. when I booked it said 11am but when we arrived host said 3pm. He did let us in, but the initial back and fkward was not something I really needed: especially after a long trip. When it comes to communication I was lacking. I didn't have any check in information sent before arrivak, and when I tried sending him a message through hotels.com I still haven't had a reply till date. Checkout information was also missing so had...

"The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe. "