abandoned cars in parking lot. No one at front desk to check in. Left immediately without even checking in.
michael
4/10 很差
Lyndi
与配偶出行
2023年10月21日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The front desk attendant was great! The property not so much. It has only ONE of the amenities it claims to have and that's the pool. Everything else it lists is a lie. No hot tub, no on site restaurant, no on site bar, no continental breakfast. The room was in pretty poor condition and had paper thin walls.
Lyndi
2023 年 10 月入住 1 晚
4/10 很差
真实旅客
团体旅客
2023年10月21日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Nice people, horrible room.
Reserved a double queen and got a room with one king. Room 200 had scratched up furniture that was out of place. Shower didn't work. TV didn't get a signal. Room itself was in bad shape with missing baseboards and scuffed counters. The place really needs updating.
People at the reservation desk were working hard trying to keep everything straight on a really busy night but they were friendly.
真实旅客
2023 年 10 月入住 1 晚
2/10 糟糕
Reisa
2023年10月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Called me and left voicemail at 10pm saying overbooked, dont come. Didn’t get message, checked into room with bag of trash and breathing tube on dresser, crap in toilet and crusty something on sheets. Couldn’t move me had no other rooms. Went to check out and ensure i wasn’t charged in morning, no one at front desk. Calked no one answered. Went back 30 minutes later, 10 people in line, still no one there. Expedia called, no answer, guaranteed me a refund.
Reisa
2023 年 10 月入住 2 晚
4/10 很差
Matthew
与家人出行
2023年10月17日
不满意:住宿条件和设施,清洁度
Great Staff, Poor Room
It was not a clean room. Flies in the room from the open threshold form the door that I blocked with a towel. There were no towels available the next day. I killed a roach. Trash under the bed. The bed was broken. Nice staff, but just a poor room.
Matthew
2023 年 10 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2023年10月16日
满意:清洁度
Very clean room. Staff was overwhelmed with parent’s weekend for the school. Took over an hour to check in.
真实旅客
2023 年 10 月入住 1 晚
4/10 很差
Walter
2023年10月16日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
could not check in until 4:05 P.M.,being cleaned
Walter
2023 年 10 月入住 1 晚
4/10 很差
Kevin,Northbrook
2023年10月16日
不满意:住宿条件和设施,清洁度
Place was filthy , first room smelled of cigarettes had to move. Checking in they said they didn’t have a room. When I checked into my room I took a king instead of two queens which I wanted. I came back to switch since it smelled and they said no. I said I want a full refund now I will get another hotel and they found me a room. This place is filthy and by far the worst hotel I’ve stayed in the last 12 years visiting my three college kids .
Kevin
2023 年 10 月入住 2 晚
2/10 糟糕
Shauna
与配偶出行
2023年10月16日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is horribly outdated, dirty, even had cobwebs in the corner of the door. The grossest hotel I have ever stayed in. When we arrived, the front desk told us they were overbooked, and they didn’t know when the clean room would be ready.