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情人度假酒店的評價

3 out of 5
情人度假酒店
8771 Estero Blvd, Fort Myers Beach, FL

評價

8.8

優異

10 分評分，優異；930 則評價中有 542 則" "
8 分評分，不錯；930 則評價中有 259 則" "
6 分評分，一般；930 則評價中有 93 則" "
4 分評分，欠佳；930 則評價中有 25 則" "
2 分評分，很差；930 則評價中有 11 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Joyce

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Enjoyed the facility Area is still in recovery from Ian. Dining in area wasvery limited
於 2024 年 5 月住了 4 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月21日的回應
Joyce, thank you for staying with us at Lovers Key Resort. We appreciate your feedback!

4/10 欠佳

Marla

伴侶同遊
不滿：整潔度和住宿狀況
Everything worked but the appliances and countertops were very old and worn out and the carpet was frayed and there were a lot of rolls in the carpet. The couch and chairs were uncomfortable and the balcony was tiny although the view is outstanding. The pool Is very nice, the jacuzzi not so much. There was one day where we barely was able to make it out of the parking lot as a construction worker’s truck blocked the exit. There was no construction noise so that was nice. However, there was a water problem with a neighboring resort and we had no water at all for five hours. We stayed there for a week in early May 2024. We would not stay there again. We were allowed one cleaning after five days - the cleaner did a great job even though The resort did not have any water at that time . The cleaner changed the bedsheets, changed out the towels and vacuumed. She was very pleasant and efficient
於 2024 年 5 月住了 7 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月21日的回應
Marla, thank you for taking the time to share your recent experience. We appreciate your feedback on your suites condition and apologize for any inconvenience related to nearby construction.

10/10 優異

Yaneisy

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excelente
於 2024 年 5 月住了 2 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月21日的回應
Thank you for your 5 out of 5 review, Yaneisy! We are glad you enjoyed your stay with us.

10/10 優異

Neivys

親子同遊
讚好：設施服務
於 2024 年 5 月住了 3 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月14日的回應
Thanks for your 5 out of 5 rating, Neivys!

10/10 優異

Daze

家人同遊
讚好：整潔度、設施服務和住宿狀況
This was our 2nd time staying and will definitely come back again next year. I love it . The front desk name of Rae was wonderful & friendly.
於 2024 年 4 月住了 7 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Hi Daze, thank you for continued support of Lovers Key Resort! We love to hear guest feedback and appreciate you taking the time to share your experience with us. We look forward to seeing you again soon!

8/10 不錯

LISA

伴侶同遊
讚好：整潔度和設施服務
Property was nice, considering being hit by Ian . We enjoyed the pool, location is fantastic!! Saw lots of dolphins
於 2024 年 4 月住了 7 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Thank you for your review, LISA! We are pleased to hear you enjoyed your stay with us and hope you'll visit again soon.

8/10 不錯

Alexander Lee

讚好：整潔度
於 2024 年 4 月住了 3 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Thank you for your rating, Alexander!

10/10 優異

Tammy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The property was centrally located to multiple areas we wanted to see. It was quiet and easy to get on and off the property to the main road. There was no beach access but it was very close to the lovers key beach access. Not walkable but an easy drive. You definitely need to have a car. You couldn’t walk to anyplace accept Flippers restaurant, which always had at least an hour wait.
於 2024 年 4 月住了 9 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Tammy, thanks for your great rating of Lovers Key Resort. We appreciate you taking the time to share your feedback.

6/10 一般

June Marie

伴侶同遊
讚好：整潔度和住宿狀況
Nice views
於 2024 年 4 月住了 3 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Thanks for your feedback, June Marie, we agree - the views are amazing!

6/10 一般

Sally JoAnne

家人同遊
We were there at a time when construction was taking place, so the road into Lovers key was in need of great repair. Our toilet in our unit overflowed and there wasn't a phone in our unit to call maintenance, so I went to the front desk for help. No one was working at the office but, a maintenance man was in the inner office and he came up to help us out. The elevator wasn't fully operational all the time. The restaurant next door, Flippers was very convenient. I'm sure in a few more years when Fort Meyers isn't under going so much rebuilding that roads and bridges are open, things will be better overall. The heated pool was nice as was the gym. It wasn't the most convenient to go to the front desk each morning to get clean towels. Again hopefully in a few more years when more construction is completed in Fort Meyers, there will be more employees to handle housekeeping duties, a shuttle to and from the airport as well as taking guests to shops the beaches and excursions would be a plus.
於 2024 年 3 月住了 5 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Thank you for staying with us at Lovers Key Resort, Sally JoAnne. We appreciate you taking the time to share your feedback of the ongoing rebuilding taking place. We hope to see you again as progress continues.

8/10 不錯

Hubert (Québec)

伴侶同遊
讚好：整潔度和住宿狀況
Tranquillité
於 2024 年 2 月住了 7 晚

10/10 優異

cynthia

伴侶同遊
讚好：整潔度和住宿狀況
Beautiful view from all of the floor to ceiling window. Awesome balcony. Full kitchen. Convenient self parking. Relaxed atmosphere. Off the main drag of Fort myers beach. We are so glad we cancelled our “Margaritaville “ reservations for our stay at “Lover’s Key”.
於 2024 年 2 月住了 4 晚

10/10 優異

Patricia

讚好：整潔度
於 2024 年 1 月住了 8 晚

10/10 優異

Stephanie

家人同遊
讚好：整潔度和客房舒適度
Beautiful view
Beautiful view and nicely decorated. The pool is wonderful and the restaurant “Flippers” downstairs is as well highly recommended!
於 2024 年 1 月住了 2 晚

8/10 不錯

Jane

家人同遊
讚好：整潔度和設施服務
The price quoted by Expedia is not what was required at check in. Not given a good explanation of the reason other than Expedia was wrong. The kitchen appliances were worn. Only had 3 plates, one teaspoon and 3 forks. Staff was friendly.
於 2024 年 1 月住了 7 晚

10/10 優異

Stephanie

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Property is gorgeous!!!
於 2023 年 12 月住了 2 晚
Yevonne Ellerbee, Resort Manager 於 2024年5月13日的回應
Thanks Stephanie! We appreciate your great feedback and for choosing to stay with us at Lovers Key Resort!

8/10 不錯

Sharon

讚好：整潔度和客房舒適度
Nice quiet location. Good grounds. Rooms need updating.
於 2024 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：客房舒適度
Not Ready for Prime Time
The resort, as in the general area, was reopened a little too soon. There were some issues, namely things not working plus major reconstruction within the community that caused problems. If you are going to open under these conditions, there should be somewhat of a rate cut. There wasn't.
於 2023 年 12 月住了 5 晚

8/10 不錯

Marcela (westland)

讚好：整潔度
Nice apartment at 12 floor but the rest of the building is still in renovation.
於 2023 年 12 月住了 4 晚

6/10 一般

Nick

讚好：整潔度和客房舒適度
Help from Hotels.com……forget it
Hotels.com blocked my attempts to contact the hotel before my stay which was very disappointing and annoying. The views of the bay were non existent, we had a view of the car park. The balcony floor was not repaired following last years hurricane, was sandy and had bugs living in it. The staff were very helpful and immediately put right short comings.
View of the bay!
Balcony floor
於 2023 年 12 月住了 6 晚

8/10 不錯

Steven

伴侶同遊
讚好：設施服務
The entire area is still trying to recover from hurricane Ian. Limited areas are open and a lot of construction still happening. Staff was exceptional. Resort is doing the best they can under the circumstances.
於 2023 年 12 月住了 5 晚

6/10 一般

Natalie

讚好：整潔度
不滿：客房舒適度
Property under construction
於 2023 年 12 月住了 2 晚

6/10 一般

Tosseram

讚好：客房舒適度
於 2023 年 11 月住了 21 晚

8/10 不錯

Ted

於 2023 年 12 月住了 2 晚

4/10 欠佳

Robert

不滿：整潔度和客房舒適度
An unpleasant surprise
We arrived on Nov. 25 surprised to find that the resort building and site were a hard hat construction area, with scaffolding going up and down the building. The first floor of the building was also under construction. At the first floor front desk we were told we had to pay $500 something. After showing your price summary that we should only owe $415.04, the clerk faxed our info somewhere and later on came back to say we owed another $50. We agreed and after we came home she had actually charged us $50.17 and another $47.95!!! The suite that we had was not clean: the floor was filthy and the paint on the floor of the balcony was peeling and the sliding doors were dirty. The stove knobs were greasy. And the direct access to water was not open. On Monday morning, the construction crew promptly started at 8 AM and was extremely noisy with machines going. They were still working at 5 PM. They started again on Tuesday at 8 AM. I remember reading something about the damage due to Hurricane Ian last year. But they should never have reopened until they were finished with their repair. It was not a pleasant experience.
於 2023 年 11 月住了 3 晚

10/10 優異

Ashley

親子同遊
讚好：整潔度、設施服務和住宿狀況
This was such a great stay. The front desk girl was so helpful and friendly and we loved the ease of check in and check out. Very peaceful property
於 2023 年 11 月住了 3 晚

2/10 很差

Lisaimi

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Property is under renovations which is clearly stated upon booking, but rooms rooms are a hit or miss apparently. We stayed in a room that was dirty, missing blinds, bed was covered in different types of hair, and very outdated. We checked out early due to this but the staff was awesome in helping us out and making sure we felt accommodated. They gave us a full refund and were very apologetic. I understand it’s not their fault the room was this way. It’s really sad we couldn’t enjoy as the views from the room were amazing and it’s really peaceful and quiet at the hotel.
於 2023 年 11 月住了 2 晚

8/10 不錯

Gaetano

伴侶同遊
讚好：整潔度
於 2023 年 11 月住了 4 晚

2/10 很差

Gina

不滿：整潔度
Horrible weekend getaway
Our weekend getaway was a horrible experience. The resort had an ongoing construction and repair work during our stay. We were never notified of this situation. We were very frustrated because there weren't any vending or ice machines available. Information provided by the resort regarding restaurants that were operating were incorrect. Overall we are very dissatisfied and we are not planning to come back or recommend to anyone,
於 2023 年 10 月住了 2 晚

10/10 優異

pamela

家人同遊
讚好：整潔度、設施服務和住宿狀況
Lovers Key and area was hit directly by Hurricane Ian just a year ago. The area is slowly coming back and Lovers Key Resort is one of the few resorts open in the area. Lovers Key Resort is still working on their building and amenities but all and all it was a Great place for a 2 day get away.
於 2023 年 10 月住了 2 晚

10/10 優異

Karla

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Tim

讚好：整潔度和住宿狀況
於 2023 年 10 月住了 2 晚
Lovers Key Resort 於 2023年11月2日的回應
Thank you!

10/10 優異

Dalia Fernandez

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
excellent
於 2023 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
於 2022 年 8 月住了 3 晚
Yevonne Ellerbee 於 2022年8月31日的回應
Hello Guest – Thank you for sharing your 8/10 rating of Lovers Key Resort! Guest satisfaction is a top priority to our team and your feedback means a lot to us. We’d love to welcome you back again soon!Best Regards,Yevonne Ellerbee - Resort Manager

10/10 優異

Tara

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great location and all you need is right there. Very quiet and peaceful
於 2022 年 8 月住了 5 晚
Yevonne Ellerbee 於 2022年8月29日的回應
Hello Tara - We do have a beautiful, peaceful location paired with convenient amenities. We're so glad to hear that Lovers Key Resort was a great fit for your stay in the area and it would be our pleasure to welcome you back again soon!Sincerely,Yevonne Ellerbee - Resort Manager

10/10 優異

Dalia Fernandez

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Ese es el mejor hotel,muy tranquilo,las habitaciones muy comodas y amplias,la piscina preciosa 😍😍😍😍😍
於 2022 年 8 月住了 3 晚
Yevonne Ellerbee 於 2022年8月29日的回應
Hello Dalia – Thank you so much for taking the time to share your kind words about your experience at Lovers Key Resort! It sure is a compliment to hear that you consider us to be the best. Please come back and see us again soon!Sincerely,Yevonne Ellerbee - Resort Manager

10/10 優異

Rebecca

讚好：整潔度和客房舒適度
Lovers Key Resort
We had a great stay at Lovers Key Resort. The suite was beautiful, clean and completely updated. The staff were very friendly and helpful. We enjoyed the delicious food, drinks and service at Flippers. The pool and deck are maintained beautifully. The resort is located by a State Park with a great beach between Fort Myers Beach and Bonita Springs. Our favorite part was the view overlooking the bay and ocean, so beautiful and peaceful. We plan to go back often.
於 2022 年 7 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 7 月住了 4 晚
Yevonne Ellerbee 於 2022年7月18日的回應
Hello Guest – We appreciate the 10/10 rating and thank you for taking the time to share! Please come see us again at Lovers Key Resort the next time you visit the area. Sincerely, Yevonne Ellerbee - Resort Manager

10/10 優異

Gail

讚好：整潔度和客房舒適度
Our favorite get-a-way!!!😁
於 2022 年 6 月住了 3 晚
Yevonne Ellerbee 於 2022年6月27日的回應
Hello Gail – What a pleasure to learn we are your favorite place to get away to! Thanks for taking the time to share your 10/10 rating and we will look forward to seeing you again soon. Best Regards, Yevonne Ellerbee - Resort Manager

8/10 不錯

Tracy

伴侶同遊
讚好：設施服務和住宿狀況
不滿：整潔度
We stayed on room 902. The room wasn’t very clean. There were moldy moisture socks left in the sliders and window. There were dust balls on the ceiling. The walls and baseboards looked to have never been wiped down. The coffee pot was corroded inside the water reservoir. The place really needs a deep clean. I wonder if the owner realizes their condo looks like that. There was no daily linen service which was disappointing. The view was nice and Restaurant had great food and service. I would go back but to a different unit.
於 2022 年 6 月住了 2 晚
Yevonne Ellerbee 於 2022年6月20日的回應
Hello Tracy – Thank you for taking the time to share your feedback. While it’s fantastic that you enjoyed our property and amenities, it’s disappointing to hear about the condition of your suite as we were under the impression that everything was up to par. We greatly appreciate these concerns being brought to our attention during your stay so that we could work to make it right for you. In addition, the unit will be reviewed in greater detail to address any other areas of necessary improvement. Best Regards, Yevonne Ellerbee - Resort Manager

10/10 優異

Guillermo (Miami)

於 2022 年 5 月住了 2 晚

8/10 不錯

Carlos

讚好：整潔度和住宿狀況
於 2022 年 5 月住了 2 晚

10/10 優異

Gregory

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very nice place to stay
於 2022 年 5 月住了 4 晚
Yevonne Ellerbee 於 2022年6月3日的回應
Hello Gregory – Thanks for the 5/5 rating! It’s great to hear you enjoyed Lovers Key Resort and we invite you back to stay again soon. Sincerely, Yevonne Ellerbee - Resort Manager

6/10 一般

Sandra

家人同遊
讚好：整潔度和住宿狀況
The view from the balcony was excellent. Overall, my daughter and I had a pleasant week together in Florida. We did, however, have some concerns. We were disappointed with some of the amenities in the condo. The kitchen utensils, pans, dishware, and cupboard space left a great deal to be desired. The dining room and living room furniture need an upgrade. There was minimal dresser space. The pool was clean, had enough lounge chairs (although we were there off-season), and the water was a comfortable temperature. The elevators were both out of commission at the same time for 6 to 8 hours during one day. Our condo was on the 10th floor, and we therefore needed to do 10 flights of stairs to go anywhere. This was particularly inconvenient for residents caught at the pool, particularly families who had small children, and others who needed to get out of the sun, eat lunch, take a nap, etc. The restaurant adjacent to the condo, Flippers, had excellent food. It was quite pricey, and they did not deliver. The two entities weren't not linked, I think the option of the food plan would be interesting. The advertisement for the condo described an eight minute walk to the beach. It was more like a five minute drive to the beach, parking, entry fee to the park, and not much of the beach, and driving back in wet swimsuits.
於 2022 年 5 月住了 5 晚

10/10 優異

Ron

伴侶同遊
讚好：設施服務和住宿狀況
Great location and staff
於 2022 年 4 月住了 7 晚
Yevonne Ellerbee 於 2022年5月6日的回應
Hello Ron – Glad to see that our team provided a 5-star experience! Thanks for taking the time to share your rating and we look forward to welcoming you back again in the future. Sincerely, Yevonne Ellerbee - Resort Manager

10/10 優異

Oscar

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Everyone was friendly EXCEPT when I afterwards called "guest relations/services" to inquire about perhaps purchasing -asked regarding income potential, etc. & the lady who answered seemed to be "bothered" by my questions.
於 2022 年 4 月住了 3 晚
Yevonne Ellerbee 於 2022年5月6日的回應
Hello Oscar – We certainly appreciate the review and are glad to hear that your stay was enjoyable. Please accept our apologies if anyone on the team was anything less than friendly and helpful. If you are still looking for additional information, please reach out to me directly at the resort and I would be more than happy to assist. Sincerely, Yevonne Ellerbee - Resort Manager

10/10 優異

Lazara

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excelente todo. Muy a gusto.
於 2022 年 4 月住了 2 晚
Yevonne Ellerbee 於 2022年4月19日的回應
Hello Lazara – What a delight to hear that you enjoyed everything about our property! Thanks for taking the time to share and we would be honored to welcome you back to Lovers Key Resort again soon. Sincerely, Yevonne Ellerbee - Resort Manager

8/10 不錯

Cindy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Room needs to be painted and updated. Kitchen needs new cooking pans and utensils. Pool needed to heated because even though weather was hot, pool was freezing. Everything is far away example shopping, groceries, restaurants and beach therefore a car is needed.
於 2022 年 4 月住了 7 晚
Yevonne Ellerbee 於 2022年4月15日的回應
Hello Cindy – Thank you for taking the time to share your feedback. We do have a quiet location, and a car is helpful to access the conveniences you mention. Most of these things are located within just a few miles but we apologize if our location didn’t meet your needs. We appreciate your comments as it is important for us to know how we can better serve our customers! Best Regards, Yevonne Ellerbee - Resort Manager

10/10 優異

Bruce (Frankfort)

讚好：整潔度、設施服務和住宿狀況
於 2022 年 3 月住了 2 晚

8/10 不錯

Jeffrey

伴侶同遊
讚好：整潔度
This resort is in a great location, close enough to all things yet off the beaten path enough you did not have to contend with noise or spring break partying. The suite was very large and the whole resort was kept very clean. It is right across the road from the Lovers Key State park which has an amazing 2 miles of beach with a place to rent chairs and umbrellas along with bikes and water small watercraft. . With that said, it is an older resort in need of some refreshing. The TVs are small and only have the the basic Direct TV. Most places today have smart TVs where you can log onto your own streaming services. The paint on the amazing balcony was peeling off and needs to be redone. We had great stay, the restaurant next door is amazing and seems to be a favorite of the locals. This site could be a true "go to" location with just a bit of refreshing of the property
於 2022 年 3 月住了 4 晚
Yevonne Ellerbee 於 2022年4月4日的回應
Hello Jeffrey – Thank you for choosing Lovers Key Resort while in the area! We certainly appreciate the honest review as we explore future property improvements. We’re glad that you had an enjoyable stay with us and we would be honored to welcome you back again in the future. Sincerely, Yevonne Ellerbee - Resort Manager