Fairhaven Fort Phoenix State Reservation Hotels

"The room , was ok ! No super excellent clean !"

"Very cute boutique hotel! Great location, centrally located for walking. Cant wait to come when it’s hotter. VTA transit bus stop Right out front which was great and the rides are free. Hotel provided free coffee, tea, and water. No elevator so prepare to get your exercise. Lovely porch with lots of seats to sit on and read."

"It was a nice, clean and quiet Inn. The breakfast was wonderful."

"Stayed here for two nights after booking through Hotels.com. At check-in I was asked for my credit card and noticed later a pending $600 on my card and I when I asked for clarification, I got a rude reply by the manager (Kim) that it was only a temporary authorization that would be removed after checkout. After my stay, a charge of approximately $550 fully posted to my card instead which I was told wouldn’t happen. I called and spoke with the same manager. During the call I was repeatedly interrupted, but after some time the charge had been removed. Another issue was housekeeping. I was informed housekeeping would be provided daily, but my room was never serviced during the stay. When I brought this up to the manager during the call she interrupted and asked if i left a do not disturb sign on the door. I did not. When I requested to speak to upper management, she falsely stated that I used foul language towards her and hanged up the phone on me. Called later, manager told me that I could speak with the general manager on Monday and hanged up the phone on me again. Overall its a beautiful location and rooms are pleasant. Unfortunately, it is frustrating after spending 600 dollars for a two night stay to experience indifference from this manager on the very first interaction, redirection of blame, and dishonesty to cover her end when attempting to contact someone above her."

"The only thing that was I disappointed in the continental breakfast. I wouldn't count on it. Make plans to go out for breakfast Instead. But everything else was good. "

"The AC struggled to keep the room cool."

"breakfast was ok"

"The room was comfortable and the parking was great. However, if a property advises that it has a pool, then the pool must be available at least some of the time. Because the property also acted as a health club for locals, the pool was never available for us. The pool has a limit of 4 people at one time, which is utterly ridiculous and not in line with pools at other hotels we stayed at locally. Also, there was no signage about this, and we weren't told about this verbally, so we only found out when health club users (extremely rudely) stopped us from entering the pool. When we discussed this with the hotel manager he took the side of the health club users and ignored their complete arrogance and unfriendliness. Clearly the hotel is more interested in money from locals than from hotel guests. The hotel manager's approach to this completely upset my wife. He came down to the poolside and ordered my wife out of the lane that she was using (which had one other person in) and then told us that she was not to use the pool again for the duration of our stay. From that point on, no-one on reception spoke to us, and when we checked out we weren't even thanked for staying there. We've stayed before at this property and especially booked a return to the area because of it. Our holiday was completely ruined by the attitude of some of the locals and the hotel management. We'll never come this way again."

"Nice location, close to town, shopping, hospital for appointments. Etc. Staff are friendly and helpful. Stayed in one of the jacuzzi. King bed rooms. It was really relaxing and nice, it had been renovated in the fall of 2025. Plus had 1st floor door to the pool area which was nice to get some fresh air and sun. I didn't have time to eat the breakfast this morning, I was in a rush. Sorry."