We arrived a couple hours early and called to see if we could get in the unit. We were told they were not done cleaning it , we waited by the pool and never saw anyone come in or out of the unit . We never received a call that the unit was ready, we just went and used the key code when it was check in time.
The elevator outside of our unit was broken the whole time, we had to walk to the other side of the complex to use the elevator. Very inconvenient and never saw anyone fixing the elevator. Unit was not as clean as we expected. Couch and pillows on the couch were so dusty they were causing allergies for our daughter. Lamp shades were dirty also. Kitchen was not clean either. Pans were put away with food still stuck on them, had to wash everything before we could use it. Have stayed at Surf Dweller lots of times in the past 25 years, but doubt we will ever go back. Seems like management doesn't care to keep it up. Definitely will not go back to this unit.