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凱藝酒店及會議中心的評價

2.5 out of 5
凱藝酒店及會議中心
1411 Liberty Street, Franklin, PA

評價

9.0

卓越

10 分評分，優異；476 則評價中有 290 則" "
8 分評分，不錯；476 則評價中有 140 則" "
6 分評分，一般；476 則評價中有 36 則" "
4 分評分，欠佳；476 則評價中有 6 則" "
2 分評分，很差；476 則評價中有 4 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Jesus

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great Stay
於 2024 年 5 月住了 2 晚

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful and courteous. Hotel and rooms where clean. The bathroom and shower where clean and in good working order.
於 2024 年 4 月住了 2 晚

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Amanda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice quality hotel deserving of its awards. Nice areas around hotel. Mattresses were old spring style but they were in good shape. Very clean and nice hotel, excellent staff.
於 2024 年 4 月住了 1 晚

10/10 優異

Patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome..Awesome…Awesome…. This place is perfect. The town it sits in is quaint..,and the front desk attendant is very personable…. Her name is Kim and she actually called our room after check-in to see how we are and if everything is ok. Priceless!!!! I will come back here because of this service. Exceptional!!!
於 2024 年 4 月住了 1 晚

10/10 優異

Debra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Christopher

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Staff was excellent! They went out of their way to make sure that our group had a good stay at the hotel. Rooms were very clean and well maintained. Nothing bad to say. Just a little out dated.
於 2023 年 11 月住了 2 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My sons and I stay here when we go deer hunting. Always a perfect visit … even when we don’t get a deer.
於 2023 年 11 月住了 1 晚

10/10 優異

Melody

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an older property, but it has been kept up very well. Because it is older, the rooms are much larger than newer hotel rooms. Best of all: we received the best customer service over our 4-day stay than we've experienced in YEARS! The staff was super friendly, helpful and welcoming. Would always choose this hotel over the Holiday Inn Express that is the only other option within 10 miles of this area.
於 2023 年 11 月住了 3 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kim at the front desk was a joy to interact with. She welcomed us on our return visit, followed up with us to make certain we approved of our room and provided excellent suggestions for dining options. I have stayed at much more expensive hotels in more exclusive locations and have never received the level of competency and politeness that she exhibited. When we return it will be largely due to our anticipation in seeing her again.
於 2023 年 11 月住了 1 晚

8/10 不錯

Rhonda

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff. Clean.
於 2023 年 11 月住了 2 晚

10/10 優異

Linda C

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Cristina

讚好：整潔度、職員與服務和住宿狀況
The owners went above and beyond to make sure we had everything we needed. Great free breakfast too, and up the street from a great brewery.
於 2023 年 10 月住了 1 晚

10/10 優異

barbara

於 2023 年 10 月住了 1 晚

10/10 優異

Stephen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff. Property and rooms were spotless and the dining room was pleasant and food was good.
於 2023 年 10 月住了 1 晚

10/10 優異

Betty

於 2023 年 10 月住了 1 晚

10/10 優異

Sandra A

多人同遊
Very friendly staff!
於 2023 年 10 月住了 1 晚

10/10 優異

Richard (Yuma)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff (Karen) and the restaurant was a very pleasant surprise.
於 2023 年 10 月住了 1 晚

8/10 不錯

Diane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was exceptionally good. Very attentive. The hotel is very dated. It could use some updating. The room was very clean. It had the same problem many hotels have lately as far as no daily maid service unless requested. Like other hotels, you are paying more for the room and receiving less. At the time this hotel was approximately $45 cheaper than its comparable competition, Holiday Inn Express.
於 2023 年 10 月住了 2 晚

8/10 不錯

Timothy (Bellaire)

The rooms are nice and well maintained. The beds were very comfortable. The location is excellent. The staff are welcoming and efficient. The walls are paper thin.
於 2023 年 9 月住了 2 晚

10/10 優異

Valari

伴侶同遊
讚好：職員與服務和住宿狀況
Very friendly staff
於 2023 年 9 月住了 1 晚

10/10 優異

James

於 2023 年 9 月住了 1 晚

10/10 優異

Javier

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Craig

於 2023 年 9 月住了 1 晚

8/10 不錯

Ann

讚好：整潔度、職員與服務和設施服務
Friendly helpful staff. Only complaint would be an unpleasant smell in the hallways.
於 2023 年 9 月住了 1 晚

2/10 很差

Frank

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
NO MORE HOTELS.COM!!!!!!
I arrived after making a Hotels.com reservation and was told there was no reservation for me. I showed the hotel staff my reservation. but they could not locate my reservation. I then needed to make another reservation and directly through the hotel and paid for it. After I looked at my credit card activity, it showed I was charged by Hotels.com as well. That's right, I paid twice for my one night stay. After multiple emails with Hotels.com, they refused to refund my money they charged me for a reservation the hotel said they never received. Dealing with Hotels.com was so frustrating, I will never use them again. The worst customer service!!!!!
於 2023 年 8 月住了 1 晚

8/10 不錯

Dorothy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We were very pleased with our stay but the cost was too high
於 2023 年 8 月住了 1 晚

10/10 優異

ALEXIS

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everyone was so helpful and friendly. It was greatly appreciated!
於 2023 年 8 月住了 1 晚

10/10 優異

Crystal

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed it!!
First time staying at your place, older hotel but kept up. Very friendly staff, great in-house restaurant and decent breakfast.
於 2023 年 8 月住了 2 晚

2/10 很差

Pat

家人同遊
讚好：整潔度
Never again
Accessibility issues not addressed, even after room change could still not use bathroom independently. No reduction in price or refund offered. They even had the unmitigated gall to upcharge me for room change. Very disgusting.
於 2023 年 7 月住了 2 晚

8/10 不錯

Michealle

家人同遊
讚好：職員與服務
We had a an issue with our car rental, flat tire and lost keys. Mass confusion with enterprise so we were stranded. The staff at quality inn were super helpful and very sweet to accomodate during our chaos. Andrew was so sweet to talk to us while working and Karen at the front desk was super sweet as well. Only thing we didnt like were the spiders everywhere outside and a few in our window sill.
於 2023 年 7 月住了 2 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay at a nice hotel...
於 2023 年 7 月住了 2 晚

10/10 優異

Mary

讚好：整潔度、職員與服務和住宿狀況
Warm welcome and good little restaurant
於 2023 年 7 月住了 1 晚

10/10 優異

John L.

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Dion

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Friendly staff, very clean rooms and the complimentary hot breakfast was great
於 2023 年 6 月住了 2 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
Located within a five minute walk of downtown, where is a lot to do. Very nice staff as well, along with a nice breakfast available every morning.
於 2023 年 6 月住了 5 晚

10/10 優異

Donna

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A very nice place to stay. Nice and clean with a friendly staff.
於 2023 年 6 月住了 1 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff. Clean facility. Good breakfast. Very good parking. Nice area to walk, shop & dine.
於 2023 年 6 月住了 1 晚

10/10 優異

Judith

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was friendly.
於 2023 年 6 月住了 3 晚

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務和住宿狀況
BASEBALL TOURNAMENT IN FRANKLIN PA.
NICE ROOM VERY ENJOYABLE OUTING!!!
於 2023 年 6 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
The hotel was clean and comfortable. Sound proofing is good, but not perfect. The bed was very restful. The attached restaurant is OK, offering a lot of different beers and ales.
於 2023 年 6 月住了 1 晚

8/10 不錯

Vaughn

不滿：職員與服務
於 2023 年 6 月住了 1 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stays!
We have a great time each time we stay there. Karen is always a pleasure to work with. We did not interact much with the other ladies simply based upon time of day when we walked through the lobby.
於 2023 年 5 月住了 2 晚

10/10 優異

Monika

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The ladies(Karen, Kim and I forgot the name of the lady who worked overnight)at the front desk were outstanding. The rooms were clean and very comfortable. The 24/7 coffee was great. Thank you
於 2023 年 5 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
Great staff, very friendly. Clean room and comfy bed.
於 2023 年 5 月住了 2 晚

10/10 優異

Hassie (Longmont)

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Though the Building is not a "Newer Property" the Staff Were exceptionally kind and made our stay very pleasant when we came to Franklin to pack our Father and move him home. Thank you Karen and Kim you ladies made our evenings hassle free and also thank you Karen for calling and making sure our room was satisfactory and to let you know if we needed anything, Thank You!!! (Five Star hotels could learn a lot from these to Ladies. Katie, Thank you for taking care of the breakfast needs of the hotel while doing the front desk. Thank You all very much for your Great Attitudes and most of all your Smiles. I hope you all are recognized for your outstanding efforts to make not just our stay, but all the other guest that were at your hotel stays pleasant and memorable.
於 2023 年 5 月住了 3 晚

10/10 優異

Valerie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff made everything easy and seamless. Cleanliness was astounding! Needing accessible, they made sure we had everything we needed and checked on us. Made for a pleasant, relaxing stay.
於 2023 年 5 月住了 1 晚

10/10 優異

CAROL

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚

8/10 不錯

Erika

讚好：整潔度、職員與服務和住宿狀況
Clean room, easy check in
於 2023 年 5 月住了 1 晚