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"Wonderful rooms, clean etc. The only thing I did not appreciate nor did many people in the check in line at Ballys Dover Delaware is we arrived 1 hr early and they would not let any of us check in unless we were legend members. The line probably had 20 to 25 people in it and none of them were legend members and they still made us stand there and wait to check in. That was very disappointing. You think that they would realize that the minute we check in we are down pushing those buttons on those slot machines and it benefits them more than it does us. "

"Clean and spacious room. Excellent customer service. Convenient parking . "

"The breakfast is grab and go so just muffins and fruit. "

"Larger than expected room with 2 tvs. Clean room."

"The bathroom should have been thoroughly cleaned hair in shower and b on b toilet"

"The tv wouldn't come one, it took forever for the water to get hot in the bathroom, the toilet is too low (this can't be the only size in all rooms - we are not "little people"), the door really didn't lock, the curtains/drapes were not properly install, stains on the pillow case, Hvac system was noisy, no directional signs listed for the elevated (took forever to get to it because it's deep with the property), staff did not provide check in information such as wifi password, breakfast (no separation of utensils to use for each food item; no napkins, no pepper, no fruit, no water) and check out time."

"Nice staff."

"The staff were very professional and friendly. I felt like I was home. The room was spotless. I will definitely come back again and recommend this hotel to my friends and family."

"staff,room wasn’t clean, toilet wasn’t clean tub wasn’t clean or sheets "