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We were able to stay in a Mt Fuji view room with a private onsen and it was amazing! The staff was very helpful and kind. All were able to speak English so there was no fear of a language barrier. We would highly recommend everyone to stay here when visiting Fujikawaguchiko!
If you want a traditional Japanese hotel experience with amazing food and lovely surroundings this is certainly a place to go. Not the cheapest but the in-room dinner dining experience is incredible and if you get a room with a private onsen then it is the perfect way to relax.
The staff at this ryokan really made our stay enjoyable. They were all very kind and helpful. Then public baths were always spotless and clean. I greatly enjoyed my time here.
Stayed 2 nights with family of 3 in large japanese room. Very spacious and clean. Nice lake view. Love this ryokan with very grand yet traditional feel. Love the indoor onsen with Mt Fuji view. It has 1big pool, 1jacuzzi, and 4 individual pools. The outdoor onsen water is not hot enough though. It has nice resting area and 2 massage chairs in another room to relax. Offer free ice cream too! The bkf is buffet style with wide selection of food. Dinner is Keiseki with very well spread and high quality. This ryokan is also well located and close proximity to ropeway and many souvenir shops and eateries. Well recommended
The staff is excellent, facilities excellent, and the rooms are spacious and comfortable. Breakfast was supreme but unfortunately we were not able to reserve dinner during our stay. The local food options are a bit limited after 5 pm so be aware that your walking food options are small
The in-room Kaiseki dinner was excellent and above expectation. The buffet breakfast had some nice dishes but also some underwhelming/bad ones too. Love that Konansou is close enough to train/bus station (nice-ish walk in day time for first time visitors with Google Map help) and a Lawson steps away. Would totally stay here again!
Great location and friendly staff
A bit challenge to communicate in English
Hotel is aged but well maintained
Dinner is good but the English menu is a bit disappointing
There is no details about each dish
Doesn’t give you an opportunity to learn the cuisine
On the day of check in
We found a bug in the room
Hotel provides free shuttle service to the main train station. We had the room with lake view and it is good. Even though the traditional japanese room had futons instead of bedding, they are surprisingly comfortable and we had a good night rest. Amenities were also great
Fantastic service. Great attention to details. Unbeatable view of Mt Fuji from the roof top foot spa. Breakfasts and dinners served are out of this world. Best onsen stay ever.
I rate this hotel top marks overall. I think for a ryokan and people wanting that type of hotel and experience this was excellent. With that said, it may not be my personal preference.
* The in-room onsen was very small. Im not a big guy, but I struggled to relax in the tub and there certainly was no room for two people to relax together.
* The traditional style room was lovely, but not my kind of comfort. Not having a bed in the room during the day is odd. How does one take a nap? And the floor seating/dining for a very stiff guy was a challenge.
Our host and every staff member I interacted with was amazing. The supper provided was beautiful.
Very peaceful onsen hotel within walking distance to landmarks and hotspots. Footbath rooftop area has a clear view of Mt. Fuji and the place offers great buffet breakfast catered for any dietary requirements.
After hiking Mt Fuji, it was the perfect place to relax and recover in their onsen and rooftop foot bath, which had great views of the lake and mountain. Good dining options were in easy walking distance
We have stayed here for two days with family, and feel everything is beyond our expectations, clean, convenient, comfortable, nice food, friendly, we have nothing to complain, definitely will stay here again in the future.
Staff are super friendly. The amenities are great! Book ryoken dinner in advance!
Lovelle
Stayed 1 night in Jul 2023
6/10 Okay
Ravindra
Business traveller
31 Jul 2023
Liked: Cleanliness, room comfort
Over promises and under delivers
Decent rooms. But the quality of service and food is not good. They refuse to serve vegetarian friendly dinner. Overall the property is run down and not worth the price paid.
This hotel had a fabulous view of Mt. Fuji on the rooftop, which also has a great foot bath on top too. Room with Lake Kawaguchiko view and private onsen was very spacious and beautiful. The property is very clean and walkable to the station, but has a shuttle bus, which we used to go back to the train station, as there is a hill you would have to climb there. Staff was very respectful and always willing to assist you. I would definitely stay there again.