There was an issue with breakfast buffet on Tuesday 7/22 that was quickly resolved by the lady at the front desk. She has an outstanding attitude and work ethic.
Gregory
2025 年 7 月入住 2 晚
8/10 还可以
Robert
2025 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Slow elevator
Robert
2025 年 7 月入住 3 晚
10/10 超赞
Emily
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a wonderful experience! We had a room with a fireplace and a whirlpool, and it was a fantastic room for our anniversary. The front desk staff were very nice, and we enjoyed the free cookies at the door.
Emily
2025 年 7 月入住 1 晚
10/10 超赞
Steve
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Assistant manager, Sam was amazing. She Made my stay a 10 ! Service is key to any successful hotel.
Steve
2025 年 7 月入住 2 晚
4/10 很差
Dennis
与配偶出行
2025 年 7 月 20 日
不满意:住宿条件和设施
Cold showers, no warm water. Room smelled musty and felt damp. Elevator
Very slow.
Dennis
2025 年 7 月入住 1 晚
8/10 还可以
Wayne
团体旅客
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice accommodation overall. I stay there whenever I'm in the area.
Wayne
2025 年 7 月入住 1 晚
10/10 超赞
Richard
2025 年 7 月 17 日
Very professional
Richard
2025 年 7 月入住 1 晚
10/10 超赞
Holly
团体旅客
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and comfortable hotel. Good comfy room with fridge and microwave in rooms. We loved the big pool and hot tub area. Friendly staff.
Holly
2025 年 7 月入住 2 晚
10/10 超赞
Barbara
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Very nice rooms and we extended our stay for one night and did not have to change rooms.
Barbara
2025 年 7 月入住 3 晚
4/10 很差
Pratik
与家人出行
2025 年 7 月 14 日
满意:清洁度
不满意:员工和服务
We encountered bedbugs during our stay at this hotel, which was very unfortunate, we are very disappointed. My wife and one of my kid had intense itching and irritation with it. Also when we called to complaint next day the hotel, they weren't ready to accept their fault.
I advise potential guests to read customer reviews before booking to ensure a pleasant experience.
Pratik
2025 年 7 月入住 1 晚
10/10 超赞
Michelle
与家人出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great for kids, has an arcade, nice swim area for kids, 2 pools
Michelle
2025 年 7 月入住 1 晚
10/10 超赞
Kim,Western Springs
与家人出行
2025 年 7 月 11 日
满意:清洁度
This is the fourth time staying at this location! It never disappoints! Great staff, excellent breakfast and easy access to all attractions in town!
Kim
2025 年 7 月入住 2 晚
10/10 超赞
Dan
2025 年 7 月 10 日
满意:清洁度、服务设施、住宿条件和设施
A quick and easy check in. The room was clean and exactly as expected.
Dan
2025 年 5 月入住 3 晚
8/10 还可以
Christine
与家人出行
2025 年 7 月 9 日
满意:住宿条件和设施,清洁度
Room was spacious. Beds comfortable. Did have some noise from breakfast room in the morning.
Christine
2025 年 7 月入住 2 晚
10/10 超赞
Mark
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
About a mile from down town Galena. Great pool with a slide for kids of any age. Good breakfast and fantastic staff
Mark
2025 年 7 月入住 2 晚
10/10 超赞
Gerald
与配偶出行
2025 年 7 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Always a wonderful stay here. We've been here many times in the recent years.
Gerald
2025 年 6 月入住 2 晚
8/10 还可以
Rowena
与家人出行
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and helpful. Even though our room smelled of cigarette smoke, the overall stay was still very pleasant. EXCELLENT BREAKFAST!! It was the highlight of our stay.
Rowena
2025 年 6 月入住 1 晚
10/10 超赞
Laurie
与家人出行
2025 年 7 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly people. Great hot breakfast. Close to everything. Pool and hot tub were awesome
Laurie
2025 年 6 月入住 2 晚
8/10 还可以
Carlee
与配偶出行
2025 年 6 月 30 日
满意:清洁度
Very clean, beds are comfortable, the indoor water park is great addition for kids.
Carlee
2025 年 6 月入住 2 晚
8/10 还可以
sharon
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast.
sharon
2025 年 6 月入住 1 晚
10/10 超赞
Loraine
2025 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Pleasant staff
Loraine
2025 年 6 月入住 3 晚
4/10 很差
Brad Van
与家人出行
2025 年 6 月 27 日
不满意:住宿条件和设施,清洁度
Bathroom toilet seat was nasty. Room was musty. Breakfast dining was lack luster and the ceiling in the dining area had a steady stream of water leaking into a a pail.