We arrived to a place without blankets/comforters. We only had paper-thin white sheets for the 1st night. Neither tv worked, there was black MOLD all over the bathroom vent, urine stains on the pullout mattress, dog fur on couch and couch pillows, and many other issues that I have pictures of.
The 2nd day the air conditioning went out and it got to 84 degrees in the place. Donna was so unprofessional and she didn't like hearing there were issues and basically blamed me for complaining. She hung up on me after yelling at me and not letting me get a word in and when I called back she sent me to her full inbox. Then she said she would only text message. She canceled the air conditioning technician that was supposed to come out and she basically told us to leave at 6:15 pm. Unfortunately we couldn't leave because we didn't have a car, lots of luggage, food being delivered, and our transportation to the cruise port was already set up for the morning.
The place is small and could use an update and a really good deep clean. It is nicely located across from the beach, but it isn't located near much. The pier is within walking distance, but you have to pay to walk on it. We only found one restaurant while we walked the area and that was at the pier. Otherwise there are very few things to do within walking distance.