Delhi Garden of Five Senses Hotels

"Overall a great stay, but service was inconsistent. We chose the Sheraton due to the bigger kid-friendly pool as well as the proximity to the mall. Mall access was fantastically easy, and can probably only be beat by the neighboring hotel. There is a side entrance that allows you to go out the rear of the hotel property facing the mall and it's just a 100' walk or so. The room was a good size, in good condition, and clean. The basement bathroom/changing area for the pool was immaculate. The pool was a little older and had a loose rail, but overall was in decent shape. We usually felt like we had the place to ourselves. Breakfast was solid, with plenty of options both Indian and western. Room service is pretty fast. We only used it once, but we got our food in about half an hour, which is much faster than other 5 stay hotels I've stayed at (Leela, Trident). Staff was great and was very accommodating about arriving early or checking out late."

"when I arrived they said they did not have a reservation for me, when in fact I already paid for it even in advance so at midnight I had to go somewhere else. I could not get a refund because it was still time to check in. They never issued a refund. Very convenient for them to keep your money after they turned you away!"

"Very good stay"

"I think we found the best place to stay in Delhi and it was nice easy! The villa is beautiful, nice, clean room and bathroom, the staff are kind and helpful, great and safe location, delicious breakfast! What more could you ask for! You won't regret staying at villa 33!"

"good location"

"very bad maintained"

"Acceptable "

"The room was clean, however bathrooms were quite small. The staff were very friendly and attentive. However, at check in, the staff member who helped us said breakfast was not included, despite my family and I having paid extra for breakfast to be included when we booked. Then a female staff member told him to add breakfast to our package, she was very nice. Ayush is a very hard worker and had great customer service skills. Overall it was a great stay. "

"Very large room in a quiet area of Delhi. "