“The bedding in the hotel is in serious sorry state. The bedding is worn out and torn with holes; the towel are extremely old. The first room I was lodged had stains on the walls before it was changed.
The staff are loving, committed to work, though working in a terrible environment.”
"This may be one of the best Renaissance Hotels I’ve stayed at. The staff and service have been really impressive.
I want to commend Salman, the Club Lounge staff member. He has been really friendly, always smiling, and has helped us a lot."
