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Best Western Plus City Hotel

4.0 star property
Hotel with a restaurant, steps from Teatro Carlo Felice

Choose dates to view prices

Photo gallery for Best Western Plus City Hotel

View from room
Exterior
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Lunch, dinner and brunch served
The Best Western Plus City Hotel in central Genoa features an impressive art collection. Guests can book spa treatments, shop nearby designer stores, or dine with kids at PESCIOLINO. Rooms include free WiFi, with coworking spaces near Teatro Carlo Felice and Palazzo Ducale.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
The current price is HK$1,059
HK$1,237 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
Sofa bed
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
Premium bedding
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
Sofa bed
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
Sofa bed
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
Sofa bed
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
TV
Pillow menu
Down duvet
Sofa bed
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
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About the area

Map
Via San Sebastiano 6, Genoa, GE, 16123

What's nearby

  • Piazza de Ferrari - 3 min walk - 0.3 km
  • Palazzo Ducale - 5 min walk - 0.4 km
  • Aquarium of Genoa - 8 min walk - 0.7 km
  • Old Port - 8 min walk - 0.7 km
  • Port of Genoa Cruise Ship Terminal - 6 min drive - 2.8 km

Getting around

  • Genoa Piazza Principe Station - 19 min walk
  • Genoa (GOA-Cristoforo Colombo) - 24 min drive

Restaurants

  • ‪Caffè Del Teatro - ‬2 min walk
  • ‪Britannia Pub - ‬2 min walk
  • ‪Taggiou - ‬3 min walk
  • ‪I Canovacci - Cucina e Bottega - ‬3 min walk
  • ‪Love Genova - ‬3 min walk

About this property

Best Western Plus City Hotel

Upscale hotel near Piazza de Ferrari
Located close to Teatro Carlo Felice and Palazzo Ducale, Best Western Plus City Hotel provides an art gallery on-site, designer shops on-site and a coffee shop/cafe. The on-site restaurant, PESCIOLINO, offers brunch, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and 2 meeting rooms
  • A lift, free newspapers and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 64 individually furnished rooms feature thoughtful touches such as premium bedding and pillow menus, as well as amenities such as free WiFi and air conditioning.
More amenities include:
  • Changing tables and baby baths
  • Bathrooms with hydromassage showers and bidets
  • 42-inch TVs with premium channels and DVD players
  • Wardrobes/cupboards, coffee/tea makers and heating

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9.0 out of 10, Wonderful, 687 reviews
The price is HK$758
HK$887 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 753 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A1AB68KM8T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Hotel Genoa
Best Western City Genoa
Genoa Best Western
Best Western Genoa
Best Western Plus City Hotel Genoa
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Frequently asked questions

Is Best Western Plus City Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Plus City Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus City Hotel on 1 Dec 2025 start from HK$1,059.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus City Hotel?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Best Western Plus City Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Best Western Plus City Hotel?

Checkout is at noon.

Where is Best Western Plus City Hotel located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of Teatro Carlo Felice and Piazza de Ferrari. Palazzo Ducale and Old Port are also within 10 minutes. Genoa Piazza Principe Station is 19 minutes by foot and Genoa Genova Brignole Station is 21 minutes.

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Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 367 out of 670 reviews
Rating 8 - Good. 236 out of 670 reviews
Rating 6 - Okay. 48 out of 670 reviews
Rating 4 - Poor. 12 out of 670 reviews
Rating 2 - Terrible. 7 out of 670 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quiet despite being central and walking distance to metro station. Amazing breakfast options served up by the best, most hard-working staff. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice staff. Great location for dining choices and sightseeing. Air con never did work and problems with door keys working every time we left. Super annoying. This is NOT a 9 out of 10. 8 at best.
Stayed 2 nights in Oct 2025

8/10 Good

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I really liked this hotel. The location is fantastic and close to everything. The staff was very friendly and the breakfast was varied. The shower is small, but the room is a good size compared to many hotels in Europe. They kindly kept my suitcase for me for two days while I traveled to another city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Best Western

Great hotel in a neat area. Great staff, fantastic breakfast, clean and modern rooms, great wifi. I'll be back for sure.
Stayed 5 nights in Jun 2023

10/10 Excellent

Bram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jul 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Was hard to find without taxi service
Stayed 1 night in Sep 2022

10/10 Excellent

celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, room was very nice except for the air conditioning that wasn’t working very well
Stayed 1 night in Jul 2023

10/10 Excellent

Calina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace rooms have a beautiful view of Genoa and the staff were excellent
Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a leaking ceiling and mold. I requested a refund and checked out. Unsanitary to stay in a room like that.
Stayed 2 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Dachterrasse im Zimmer

Wir hatten das beste Zimmer, mit einer grossen Dachterrasse mit Aussicht über ganz Genua. Perfekt zu viert. Es was gross und sehr ruhig in der Nacht!
Stayed 1 night in Jul 2025

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Støj

Støj fra gaden, havde forventet vinduer med lyddæmpende glas i. Værelse 121
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely located in the city so everything from there is walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. It is in the Centro Storica, just steps from the Teatro Felice. However, it is located on a little side street off of via Roma, so it is very quiet and peaceful. The hotel is clean and modern, and the staff was pleasant, professional and very helpful concerning questions about the city.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT hotel for business or pleasure

This is my third stay here and I'll definitely be back. The staff are very helpful, the rooms are clean and comfortable and the breakfast is fantastic.
Stayed 5 nights in Jun 2025

10/10 Excellent

Noury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a killer location, great staff and amenities.
Stayed 3 nights in Jun 2025

8/10 Good

Leif

Stay in Genoa

We stayed in Genoa 4 nights. Very nice hotel, w/ AC, it was very hot outside. Nice staff and breakfast.
Stayed 4 nights in Jun 2025

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitten im Zentrum gelegen, Sehenswürdigkeiten zu Fuss innert wenigen Minuten erreichbar. Sehr ruhig.
Stayed 1 night in Jun 2025

8/10 Good

Bjorn Jervell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good location to explore Genoa. The room was clean, and the breakfast was nice. Very good service.
Stayed 3 nights in Jun 2025

8/10 Good

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel difficile d'accès. Il est dans une toute petite rue qui finit en cul de sac, et n'est même pas fléché à l'entrée de cette dernière. Sinon il est relativement bien placé. La Chambre est correcte ainsi que la salle d'eau sauf que la douche est vraiment petite.
Stayed 3 nights in May 2025

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but the elevator was to small, we have a small wheeal
Stayed 5 nights in May 2025

10/10 Excellent

Jackson Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa e bem atendido…Pessoal muito atencioso
Stayed 1 night in May 2025