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Jazz Hotel Penang

3.5 star property
Travelers can savor global flavors at Jazz Feast restaurant, then relax at the outdoor pool, with all amenities conveniently located within the property.

Choose dates to view prices

Jazz Hotel Penang welcomes families and food enthusiasts with international dining options. Guests can enjoy the outdoor pool, gym, and free WiFi. The property also features a bar and multilingual staff ready to assist with any needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is HK$592
HK$663 total
includes taxes & fees
4 Jun - 5 Jun

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About this property

Jazz Hotel Penang

  • Family-friendly hotel near Gurney Drive
  • A corner/local shop, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Jazz Hotel Penang. The on-site international cuisine restaurant, Jazz Feast, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
    • A banquet hall, multilingual staff and luggage storage
    • Wedding services, a lift and concierge services
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, deep-soaking baths and bidets
    • 49-inch Smart TVs with digital channels
    • Daily housekeeping, desks and phones

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  • Free Wi-Fi
8.6 out of 10, Excellent, 337 reviews
The price is HK$458
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MYR 110 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 28 for children
  • Self-parking fee: MYR 10 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Frequently asked questions

Does Jazz Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Jazz Hotel Penang?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Jazz Hotel Penang on 4 Jun 2026 start from HK$592, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jazz Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jazz Hotel Penang?

Self-parking is available for MYR 10 per day.

What time is check-in at Jazz Hotel Penang?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jazz Hotel Penang?

Checkout is at noon. Late checkout is available for a fee.

Where is Jazz Hotel Penang located?

Located in Tanjung Pinang, this family-friendly George Town hotel is within a 15-minute walk of Straits Quay Mall and Penang Avatar Secret Garden. Gurney Drive and Gurney Plaza are also within 2 miles (3 km).

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 72 out of 142 reviews
Rating 8 - Good. 47 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , very modern and clean Superb location , close to local restaurants 👍
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Amenities
Very nice room, very friendly staff. Good bars and restaurants nearby
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & nice view
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with very attentive staff. Highly recommended
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

A great hotel! Friendly and welcoming staff, excellent facilities including rooftop pool and gym. Breakfast was very varied and plenty of it! It was great location for us just 4 minutes from the beach and some decent walks along the sea. Grab cabs were frequent and regular for the trips into George Town old district and very reasonable! I would stay there again and recommend it!
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but 2 single beds don't have a chair or coffee table to relax or enjoy a cup of tea.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good product & service. Cool vibes all round.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort

Good Overall

The best part of the hotel is their lobby. The room was peaceful and quiet but the bathroom water flooded the bathroom when the water was let out. Their lobby and reception staff were extremely helpful and kind.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

HONG-FU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very slow. The parking is a hassle, have to go to the front desk the validate the touch and go card everytime before going out. The worst experience is with the towels provided in the hotel, they were mostly yellowish (was white towel before) and a few even go a strip of blood stain on it. The facility is very nice, the room is nice and the bed is comfortable. I hope they make the improvement the the towel and parking and much much faster check in process. Thanks
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Lee's

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice. But not as comfortable as what the rating for this hotel. The parking said it was free. But we still end up paying additional charges on our own card. Which is very annoying. The parking staff need to learn how to speak English. Because this hotel is mainly cater tourists. English speaking would be helpful.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Lay Hoon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Jazz Hotel Penang is new and nicely located by the sea side. However, the quality and service of the staff need to be urgently upgraded. The counter staff (an Indian lady named Nitriya) showed an cold face and unwelcoming attitude in handling the checking in. My credit card was charged without a word of informing me though I am standing right in front of the counter. The cafe served cold parties, fruits that precut and stored in cooler. Coffee machine was out of order, ran out of bean without restored. The staff in uniform (a man and a lady) played around at the counter, blocking the walk path. I have to wait until they stopped chasing each other in order to go to the washroom.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Cheng

Liked: Cleanliness, staff & service, amenities
Staff courteous, but check in rather slowl. Room dimensions good A little abstemious in provision of drink sachets. Towels could be replaced as showing its age
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff are friendly, helpful.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Tong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient ,walking 5 mins walk to opposite supermarkets. 2 single beds don't have a sitting chair or small cofee table .
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect without being not many toilet paper.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Chi

Liked: Cleanliness, staff & service
Nice and kind staff, clean but gym needs air conditioning
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Room key didnt work, cleaner let me in. Rather than send me a new key up, i had to go down. No juice in bar, could if got from another bar or restaurant. Card reader in bar not working had to send porter to room to pay. Pool bar unattended. Room service pizza terrible and cant put on room charge and again card reader issues.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

siew mee

Liked: Cleanliness, staff & service, amenities
My bath towels smell so so badly
Stayed 2 nights in May 2025
Verified

8/10 Good

YASUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9日ほど滞在しましたが、清潔で概ね良好なホテルと感じました。 チェックイン時にTAXのトラブルがありましたが、キチンと返金されました。 ドアマンの愛想が好感触でした。 しかし難点が一つ、Wi-Fi環境が悪いことです。 Esimの電波状況も悪く、オンラインミーティングなどでは仕事にならないほどでした。 インターネットの環境だけ注意が必要です。 その他はとても好印象でした。
Stayed 7 nights in Sep 2025
Verified

8/10 Good

KIYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ジャズ ホテル ペナン

出張で２泊しました。概ね満足ですが、気になった事だけ書き残します。チェックインの際にカウンター内には４人が立っていましたが、働ける人は１人だけで残り３人は待っている人が居てもお構いなしに、ボーっと立っているだけで対応しようとすらしませんでした。研修中なのでしょうか？　一晩目は向かいのビルの屋台街から騒音が聞こえて24時くらいまでうるさくて眠れませんでした。日本食レストランのお刺身は解凍が上手にできていないようで、スッカスカのマグロでした。　朝食の焼き飯はご飯の水分がなくなるまで炒めた感じでガリゴリしておいしくなかったです。これ以外は、満足していますし、事前にやり取りしてた会議室の使用にもスムーズに対応してくれて感謝です。ありがとうございました。　
Stayed 2 nights in May 2024
Verified

8/10 Good

HIROYUKI

Liked: Staff & service, amenities, property conditions & facilities
最初は、色々クレームも付けましたが途中からはきちんと対応してくれました。ただ室内の清掃が日本のホテルまで行き届いていないのは、仕方ないですね。
Stayed 12 nights in Jan 2024
Verified

8/10 Good

Mei Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

地理位置較遠，服務員態度親切、床舖舒適，整體來說滿意！
Stayed 2 nights in Dec 2023