Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
An-Ting
2020 年 2 月入住 2 晚
2/10 糟糕
waiying
2020年01月8日
不满意:员工和服务、住宿条件和设施、客房舒适度
Bad customer service in penang
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner.
After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us.
We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
waiying
2020 年 1 月入住 2 晚
6/10 一般
真实旅客
2019年06月6日
Fine
The bed linen is shorter than mattress and the blanket is centenary old. Besides, everything is fine.
真实旅客
2019 年 6 月入住 1 晚
8/10 还可以
Menglong
2018年01月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Menglong
2018 年 1 月入住 2 晚
6/10 一般
真实旅客
2017年07月5日
满意:清洁度
不满意:员工和服务
優點:交通方便, 行不到十分鐘, 便是巴士總站 和渡輪碼頭, 還有附近便是境點和夜市.
決點:到逹後 check in , 接待處的男職員找不到我們的訂房紀錄, 幸好找了很久後才找到, 另我們虛驚一場,到我們 check out 時, 要我們交出白色收據才可取回按金, 但是我們没有什麼收據, 最後, 酒店職員找到那收據, 原來是 check in 時那男職員没有交給我們, 又虛驚一場.