Ghiffa Pet-friendly Hotel

"I cannot say enough good things about this hotel. The staff actually came out to our car to greet us and took our luggage directly to the room. We were welcomed very warmly. The staff all spoke perfect English, which I certainly don't expect when I travel abroad but it makes the stay much easier. We had a wonderful dinner and their restaurant that night and the second night we ate at a restaurant day recommended it was also excellent. We didn't lift a finger. The staff arranged for us to take a boat out on the lake, answered all of our questions, they really went above and beyond. We're going back next year and staying in the same hotel. On a scale of 1 to 10 I give them an 11!"

"My stay at the Grand Hotel Villa Castagnola Lugano was one of the best Hotel experiences I have ever had. My room was exquisite especially my gorgeous balcony with fabulous views of Lake Lugano. The surrounding gardens were so manicured and breathtaking! I stayed at Castagnola for 5 nights and my daily breakfast was a treat to look forward to. I also found the convenience of the Hotel to the city centre a bonus as I could easily walk this each day. Being a woman travelling solo I could not have been made to feel more welcome by the friendly and professional team at Villa Castagnola. I highly recommend this Hotel! "