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Reviews of Bai Dinh Garden Resort & Spa Ninh Binh

4 out of 5
Bai Dinh Garden Resort & Spa Ninh Binh
Khu 5, Gia Sinh, Gia Vien, Ninh Binh

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yu crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were so nice. The property itself is stunning, nice and quiet but there is access to food nearby. Breakfast had decent options and the goat soup with scorched rice I ordered for room service was incredible. It is not too far from main attractions and since transportation from Grab or scooter is an option, it makes it pretty easy. I would definitely come back here again
Stayed 2 nights in Feb 2024

10/10 Excellent

nha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return if I were to return Ninh Binh. I wished my stay was longer this time as well. I hope to stay for about a week or so next time 😄
Stayed 1 night in Jan 2024
Response from Vivian - SM of Bai Dinh Garden Resort & Spa on 1 Feb 2024
Thank you for your generous review on Expedia. We are grateful for your support and recommendation, and we remain committed to providing exceptional service to all our guests. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Excellent! Such a beautiful little place with amazing gardens and scenery. The highlight was absolutely the staff. They were incredibly caring, helpful and attentive. The location is near Mua Caves and Trang An boat launch. Wouldn’t stay anywhere else.
Stayed 1 night in Apr 2023

10/10 Excellent

Irena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time staying at this resort. We stayed in a room on the second floor with a pool view for 4 nights. The room had vaulted ceiling; it was very spacious, clean and very comfortable. The resort has nice garden and pool. Food at the restaurant was delicious. And staff was absolutely amazing. Everyone was so friendly and helpful. Ms Jade Dao organized 3 terrific private tours for us and also took care of all transfers/transportation that we needed. Ms Dao answered all our questions and was always ready to take care of any concerns that we had from the moment we made our reservation. Our tour guide Tuan was very knowledgeable and certainly made our trips even more memorable. Overall, we had an amazing experience and certainly recommend it.
Stayed 4 nights in Apr 2023

10/10 Excellent

Manas, Mequon

Liked: Amenities, property conditions & facilities
People
Stayed 2 nights in Apr 2023

8/10 Good

hili

Stayed 1 night in Oct 2022

8/10 Good

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They get an A for effort! Wonderful staff and property, I recommend it for that. Not so much for the area - many restaurants in town, but everything was "not in season". Villagers are very friendly and welcoming.
Stayed 2 nights in Sep 2022

2/10 Terrible

Chad

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Very poor stay
The hotel had very little hot water. We ordered from the hotel restaurant 3 times and it took approximately 2 hours to receive our food each time. The orders, when received, were never correct. Many orders left out an entire dish from the order, leaving a family member with nothing to eat. Most of the menu was not available. The hotel advertises that is has tours available as part of their service. We asked about tours a few times and never received a response. The TV requires you to log-in to your own private Netflix, Hulu or Amazon accounts. The WiFi in one of our rooms did not work. I would not normally complain about a hotel, especially during times of COVID; however, this was a pricey stay and far from what was advertised, this is the worst experience we have had in any Southeast Asia hotel or homestay and I want to ensure others know so they consider the amount of money they are investing in their trip.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
The setting & standard of rooms were okay. Unfortunately the bathroom shower hot water was extremely hard to regulate & was scolding or freezing. The Restaurant food was okay but the staff need alot of hospitality training as they don't come to your table to check if your drink is empty. They bring you your dinner with no cutlery or chop sticks. Also need to work on their personal presentation. Overall, l wouldn't recommend or stay there again as it's 30 KM from Tam Coc.
Stayed 2 nights in Jan 2020

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

WeiJun, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is really quiet and peaceful. It was hard to find in the first place but our grab driver was able to find it after. Overall I would say this hotel is really good, and beautiful but need to improve on the taste of the food. Pros - The service of the hotel is excellent. The staff will greet you every morning and check to see if everything is alright during your stay. - The hotel is like brand new where all furniture and applicants are like brand new - The fruit juice for breakfast is fresh juice. Like literally from fresh fruits. Cons - There were various choices of cuisine for dinner but the food tastes very average. We tried the western and the local dishes such as pho & burgers. - During our stay, there were other guest's kids shouting early in the morning which woke us up. I think better policies will be needed on this.
Stayed 2 nights in Nov 2019

10/10 Excellent

Simon Borch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got picked up at Ninh Binh train station and taken directly to property. We were met by friendly staff and informed that our room was already available (we had not asked for early check in). Taken to our room and shown facilities. Stunning location close to some of the most beautiful scenery Viet Nam has to offer - just a ride on the moped (which we could rent from property) through landscape was worth it. Room was fantastic, big and clean and had all we needed. Pool was right outside room. Staff were helpful and always attentive. Sorry we only had one night!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to relax. Friendly staff, location a bit remote from restaraurants/sights but easy to get taxis so wasn’t really a problem. Rooms are great (Netflix was a nice bonus!). Genuinely gorgeous surroundings! Would recommend. We did notice that it can occasionally become overrun with children which is worth noting if you aren’t travelling as a family. If you are I think this place might be even more perfect for you!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Deal
Nice hotel. Location is good with respect to nearby tourist spots. Bit expensive dishes. Breakfast was also ok types
Stayed 2 nights in Aug 2019

8/10 Good

Dee, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the hotel and the rooms were very nice. The reception desk didn't have a place for the guests to sit and discuss things like excursions or other questions they had about the hotel or the area so every time we went to ask a question it was pretty uncomfortable and uninviting. the hotel advertises itself as "hotel and spa" when in fact it is not really a spa. We booked the spa for a couples massage and the two staff members who performed the massage seemed to have no idea what they were doing. One of them was also the bartender / cashier at the restaurant and we got the impression that she had no massage experience. They should not advertise as a "spa" when they are not equipped to provide such services. the restaurant was nice but they did seem to have a problem with an influx of pigeons. It's an open-air restaurant so it is understandable that you would be in contact with nature but there were many pigeons and they did defecate right next to the dinner table which makes the dining experience a little less pleasant. The hotel location was good. there's not much going on outside the hotel but it is very close to the pagoda and you can either walk or ride a bike there.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, helpful, and professional. Location very near temple but away from town. Room was clean and inviting. Water was too hot but fixable. Overall, I would stay here again just to relax and be closer to temple.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad that we found this hidden gem. We were given a free upgrade to a duplex. Thank you! Facilities and rooms are new, staff are extremely courteous and helpful. We were told that the resort has only opened for a month. Breakfast is delicious and the massage treatments are great, thank you Ruby and Lan
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful place to stay in. It's brand new and very unique. I would love to go back and stay next time I am there. The owner went over and beyond for us. Thank you!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best place to stay near ninh binh. Brand new hotel, nice, quiet, friendly staff, very good food. Highly recommend.
Stayed 1 night in Mar 2019

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden and pool. Very friendly and helpful people. Location is good, you can walk or bike to the pagoda.
Stayed 2 nights in Aug 2023

8/10 Good

Virginie

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务不错，餐饮美味。
酒店距离白亭寺只有5分钟的步行路程，去其他景点酒店可以安排包车，房间里有包车价格表，明码标价。这里是个小村庄，吃饭的话首推酒店，干净卫生味道不错，当然酒店门口也有一些餐厅。我们住的VILLA造型很别致，晚上拍照非常好看。服务员都很热情，还有会说中文的服务员，非常感谢热情款待。唯一的缺点是水压不太稳定，尤其是晚上，洗澡的水忽大忽小，希望改进。
Stayed 2 nights in Mar 2020

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien mais à éviter en hiver
Établissement très agréable dans un cadre verdoyant. Le personnel est dévoué et souvent compétent. La nourriture reste banale et les cocktails sont à éviter. Le seul reproche sérieux concerne la salle à manger, ouverte à tous les vents. Or, durant notre séjour en décembre, il faisait une température inférieure à 10 degrés soir et matin, rendant l’usage des baguettes difficiles tant nos doigts étaient gourts... Nous avons donc dîné dans notre chambre et pris le petit-déjeuner avec pulls et manteaux.
Stayed 3 nights in Dec 2019

2/10 Terrible

Julio César

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

SUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우매우굿!!
한국인후기가없어서 걱정했는데 깨끗하고 친절하고 모두좋았어요~
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Ein wunderschönes kleines Resort. Wir hatten eines der beiden Häuser; sehr geräumig, 2 Klimaanlagen und mehrere Ventilatoren. Selbst Strohhüte sind vorhanden sowie ein Regenschirm. Der Pool ist sehr schön, wobei das Wasser nicht klar sondern eher milchig ist und der Wäscheservice ist sehr teuer - alle anderen Unterkünfte in Vietnam boten diesen Service erheblich günstiger an. Lediglich im Bad gab es nach dem Duschen eine Überschwemmung, weil die Duschtür nicht bis zum Boden reicht. Alles in allem eine sehr schöne und komfortable kleine Oase und sehr zu empfehlen. Wir kommen gerne wieder.
Stayed 2 nights in Apr 2019

10/10 Excellent

Marie, Paris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early in the morning and were made very welcome and offered an early room check in. Bai Dinh Garden is gorgeous and the whole property is spread out making every cottage very personal and quiet. Big comfy beds and a great big bath. All the staff here are friendly and attentive. We booked a fantastic tour to Trang An and Bai Dinh Pagoda, which surprised and amazed us. Restaurant food excellent and swimming pools are amazing The place was really great to rest after hours of visit!
Stayed 1 night in Mar 2019